Forum Replies Created
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
I can see the issue is resolved on your website now as shown in the attached screenshot.
Please advise.
Yes, it shouldn’t happen that’s why I requested that could you please share your site URL where it’s happening so that I can troubleshoot it?
Awesome great to see you got that worked.
Please advise if you have more questions.
Have a fantastic day!
Hi Simon,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
You can also try disabling the Sticky Header option in the theme header settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @infobdp,
I hope you are well today and thank you for your question.
Please resave the permalink settings in your website displayed on the below path.
Admin Area -> Settings -> Permalinks
Best regards,
Shufflehound teamHi @rshah67,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamTo achieve this, you have to develop custom code.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
It displays for me on your shared page as shown in the attached screenshot.
Please advise.
You are most welcome here 🙂
Hi @dorianrevest,
I hope you are well today and thank you for your question.
You can set it for all posts in the theme settings or for a specific post by editing the post as shown in the attached screenshots.
Best regards,
Shufflehound teamCould you please clear and temporarily deactivate the Automptize cache that you are using on your website?
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
You are most welcome here 🙂
Hi William,
I hope you are well today and thank you for your question.
I visited your website and It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your website and browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi Michiel,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Slider revolution, Unyson, Redux framework and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also, could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @juzerdhoon,
I hope you are well today and thank you for your question.
We can help you to create anything displayed on the below theme demo website.
https://jevelin.shufflehound.com/
It seems what you require is a custom functionality.
If you don’t know how to create it then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @juzerdhoon,
I hope you are well today and thank you for your question.
You can create the page using the wpbakery page builder.
You will find more information about the wpbakery page builder on the below pages.
https://wpbakery.com/video-tutorials/
Best regards,
Shufflehound teamHi Randall,
I hope you are well today and thank you for your question.
You can achieve this by editing that page and setting its header to light as described in the below topics.
https://support.shufflehound.com/forums/topic/transparent-header/#post-2187
Best regards,
Shufflehound teamSolution for this topic
Hi @farhadnik,
I hope you are well today and thank you for your question.
You can change it from the theme settings as shown in the attached screenshot.
Best regards,
Shufflehound team
