Forum Replies Created
You are most welcome here 🙂
How do I go about switching over to the WPBaker page builder? I provided an attachment of what I see when I come to a page.
You can click on the two buttons displayed in the attached screenshot to switch to WPBakery page builder.
Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or Gutenberg or any other page builder then please use the same page builder to edit the page.
Can existing pages be switched over?
Do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
Previously it was a server unavailable issue but this time it is a different issue.
Do you have any other hosting provider where you can test it?
Thank you. This section is still not showing properly on mobile devices for iphone and androids
I have resolved the issue by changing the column responsive padding as shown in the attached screenshot.
I am having the same 503 issues with another site and your themes. This is why i requested a full audit. An audit means you review ALL the themes in the Jevelin suite and find out the reason why I keep getting the same error with all of your themes.
I have added the site log in details for the other site for you to log in however I am building 4 other site where i plan to use your themes. Is it possible for you to email me the file you are using so that I dont have to continue to submit tickets for the same issue.
I could confirm the issue on your website but it is getting imported successfully on my website.
This seems an issue of your hosting provider so could you please contact your web host to resolve it?
The web host might have restricted the call to the Jevelin server using a proxy or any other security system.
You are always welcome here 🙂
I logged into your website and saw you were using the Enable jQuery Migrate Helper plugin that you don’t need to use so I have deactivated it and the issue gets resolved.
Could you please check it?
Solution for this topic
Hi @mnormandt,
I hope you are well today and thank you for your question.
I logged into your website and deactivated the “Enable jQuery Migrate Helper” plugin but still your website home page displays fine for me.
Could you please test it clearing your browser cache?
Best regards,
Shufflehound teamHi @Latoya86,
I hope you are well today and thank you for your question.
Could you please tell me which shortcode you are using and how you are using it?
Also, could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
If your website is in under construction mode then would you mind if I log in to your site and access it? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi @jkloptosky,
I hope you are well today and thank you for your question.
The activate theme is displayed first in the Themes section and has a Customize button displayed on it as shown in the attached screenshot.
Best regards,
Shufflehound teamSolution for this topic
Hi @egamb,
I hope you are well today and thank you for your question.
You can display the remove button in the cart by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS
.woocommerce-page table.cart .product-remove, .woocommerce-page table.cart .product-subtotal { display: block !important; }Best regards,
Shufflehound teamYou are most welcome here 🙂
Solution for this topic
Hi German,
I hope you are well today and thank you for your question.
The latest theme version is 4.8.3
You can update the WPbakery page builder plugin on the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamSolution for this topic
Hi @Bmelo,
I hope you are well today and thank you for your question.
You can set the portfolio layout to the slider as shown in the attached screenshot.
Best regards,
Shufflehound teamYes, it is a Unyson plugin issue and I hope the plugin developer will resolve it soon.
You are most welcome here 🙂
You are most welcome here 🙂
I have tested it on my test site and it’s working fine for me using the latest version of the Gillion theme.
Do you mean the changes are getting saved in the theme settings but not reflecting in the front end of the website?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
If it is not a plugin conflict then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
You are most welcome here 🙂
You are most welcome here 🙂
Solution for this topic
I’m having an issue with the Layout of the portfolio single pages, I’d like the text of the portfolio to be full width (same like the blog), at the moment I don’t see an option for this and the text is now only on one side of the page
You can display the text full width by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-portfolio-single-right.col-md-6, .sh-portfolio-single-left.col-md-6 { width: 100%; }
