Forum Replies Created
Hi @shun,
I hope you are well today and thank you for your question.
I am not sure exactly how to achieve this fairly advanced functionality with slider revolution but you can try achieving this referring to the below plugin documentation.
https://www.themepunch.com/support-center/
https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/
Best regards,
Shufflehound teamNo, it does not slow down the website but yes it adds inline CSS code on the webpage so if it becomes too large then the webpage loading may get a bit slow.
Hi @lorena.redzepovski,
I hope you are well today and thank you for your question.
You can try resolving this using the Yellow Pencil editor in the responsive mode as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Also, your shared website is not accessible and displays an error “502 – Bad Gateway”.
Best regards,
Shufflehound teamHi @evue,
I hope you are well today and thank you for your question.
There is a javascript error on your shared website causing this issue.
It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi @brancoptica,
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
You can share the URL privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”.
Best regards,
Shufflehound teamAs for the auto-updates I have the plugin installed but I don’t see a way to configure them to occur.
The plugin Settings Page allows you to configure your Envato API Personal Token. This API Token is generated from build.envato.com and will allow WordPress to securely receive item updates.
Once the Envato API connection is made from the Settings page, a list of available Themes will be shown. This will list all WordPress Themes that have been purchased through the Envato Market / ThemeForest.
Please refer to the attached screenshots.
If possible please edit the WordPress wp-config.php file and wp_debug in it.
Could you please share your website FTP or cPanel file manager details so that I can troubleshoot it myself?
Please do not restore the website and just enable the wp_debug as described above.
You are most welcome here 🙂
Thank you. It appears the “Link Settings” is missing, only Yoast and Page Settings appear while on Firefox? Any ideas what could be causing this?
In Chrome, I can see the link settings (Thank you!), but, when entered on the page, it displays odd? See attached, or link here:
I could confirm both the issues on my test site, therefore, I notified the theme developer about this so that they will be fixed.
The issues will be fixed ASAP.
It looks partially fixed. The header and menu are still not looking correct. Here is what I’m seeing.
It is displaying fine for me as shown in the attached screenshot.
Please test it clearing your browser cache or using a different browser.
Also, can we turn on automatic updates for the theme so this doesn’t happen again?
You can install and configure the below plugin to get automatic theme updates.
https://envato.com/market-plugin/
You can download the below latest version of the theme and update it as described here https://support.shufflehound.com/updating-theme/
Hi @willdthrill,
I hope you are well today and thank you for your question.
You have to develop a custom CSS code to achieve this.
Also, you can try achieving this using the Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamCan you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Hi @tindertotokyo,
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the Gillion theme.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi David,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme and the latest versions of the theme required plugins.
If you are still facing the issue then could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @Pixanor.com,
I hope you are well today and thank you for your question.
It is not a child theme but a demo content that you can import on your website as described below.
https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound teamHi @ashberman,
I hope you are well today and thank you for your question.
You can add link in the link format post by editing it as shown in the attached screenshot.
Best regards,
Shufflehound team@Raylow-x Thank you for posting your reply here.
If you need any help then to help us keep the support thread separates could you please create your own thread for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
The login page link is also not accessible and I am getting the same error as shared earlier.
Have you restricted the access specific to the location?
I am accessing it from India
