Forum Replies Created
I visited your website and saw you are using the latest theme version but still header & footer is displaying fine as shown in the attached screenshots.
Have you managed to resolve the issue?
This seems happening because of the CSS specificity issue.
Please try changing the above shared CSS code as below.
.sh-nav .fa-diamond:before { content: "\f219" !important; }Please make sure that your WordPress file permissions are correct as described on the below pages and also contact your web host to resolve the issue.
https://wordpress.org/support/article/changing-file-permissions/
Now, I also don’t see the issue on your website and it seems the issue is resolved.
I try to edit the custom plugin file but I can not edit it as I get an error as shown in the attached screenshot.
Please make sure that the plugin and theme files are editable using editor so that I can resolve the picture crop issue.
You are most welcome here 🙂
Hi @quality-line,
I hope you are well today and thank you for your question.
Not below but you can add content above blog posts by editing the blog page and configuring its setting as shown in the attached screenshot.
Best regards,
Shufflehound teamHi Megan,
I hope you are well today and thank you for your question.
You can refer to the information provided on the below pages to create a Multilingual site.
https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/
https://wpml.org/home/how-to-build-a-multilingual-wordpress-website/
https://translatepress.com/how-to-create-a-multilingual-wordpress-site/
https://wordpress.org/support/article/multilingual-wordpress/
https://www.isitwp.com/easily-create-multilingual-wordpress-website/
Best regards,
Shufflehound teamHi @tschneider,
I hope you are well today and thank you for your question.
You can translate them by translating the theme as described here https://support.shufflehound.com/theme-translation/ or using any of the following plugins to change it.
https://wordpress.org/plugins/say-what/
https://wordpress.org/plugins/real-time-find-and-replace/
Best regards,
Shufflehound teamHi @Begford,
I hope you are well today and thank you for your question.
The theme is compatible with the Elemetor and you can use the elementor to create pages.
It seems from your shared screenshot that you have created the page using WPbakery page builder therefore it displays the WPbakery shortcodes.
Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or any other page builder then please use the same page builder to edit the page.
Please do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
Best regards,
Shufflehound teamIf you are talking about the header topbar email then you can make them clickable by using the child theme solution shared in the following topic.
@quality-line To help us keep support thread separates could you please create your own thread for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
I received your email and logged into your website.
I saw there is a virus on your website which adds “I don’t know” text in the theme and plugin files as shown in the attached screenshot that may be causing the issue.
Please resolve the issue by contacting your web host.
Hi @wernervanstrien,
I hope you are well today and thank you for your question.
It seems happening because of the CSS conflict and you resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-nav .fa-diamond:before { content: "\f219"; }Best regards,
Shufflehound teamHi @EdgarEEstrada,
I hope you are well today and thank you for your question.
Please make sure that you have created the cart page in the WooCommerce plugin settings as described on the below page.
https://docs.woocommerce.com/document/woocommerce-pages/
Best regards,
Shufflehound teamHi @cdavidock,
I hope you are well today and thank you for your question.
Just deactivate the Portfolio extension of the Unyson plugin as shown in the attached screenshot.
Best regards,
Shufflehound teamHi Tayoh,
I hope you are well today and thank you for your question.
The template displayed on the below corporate accounting page is a custom page created using the Header page builder as displayed in the attached screenshots.
https://jevelin.shufflehound.com/corporate-accounting/
Best regards,
Shufflehound teamHi Ben,
I hope you are well today and thank you for your question.
I don’t see the blurred image on your shop page.
You can resolve the blurred image on the category page by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body.woocommerce ul.products li.product a img { width: auto; margin: 0 auto; }Also, please regenerate thumbnails on your website using the below plugin.
https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
Shufflehound teamAs said above, I don’t see any scroll issue on your website so could you please tell me how to see the issue or share screenshot/video of the issue that you are getting?
Which device and browser are you using to test it?
Please try testing it using a different browser.
I am working with a child theme, does the update also update the child theme or does this give problems?
This update is for Jevelin theme and there is never an update for the child theme.
What is the name of the plugin??? Can’t find it on the plugin page you mentioned:
It is below the plugin.
https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Hi Mihaela,
I hope you are well today and thank you for your question.
Please make it full width in the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound team
