Forum Replies Created
I logged into your website and saw all white logo images are pixelated on your website so please first create a good logo image and then use it.
Yes, as said this a conflict issue of the AJAX plugin that you are using and the theme but we don’t know exactly why this is happening and couldn’t troubleshoot it as we are not familiar with the plugin code.
Still, we troubleshoot the code of woocommerce-ajax-cart plugin and found out the below code added in the plugin /woocommerce-ajax-cart/assets/wooajaxcart.js is not getting executed even though the theme displays its wac-btn-inc selector in the markup.
if ( $('.wac-btn-inc').length ) { $('.wac-btn-inc').off('click.wac2910').on('click.wac2910', fnIncrement); $('.wac-btn-sub').off('click.wac2911').on('click.wac2911', fnDecrement); if ( $('.grid').length ) { setTimeout(wacListenQtyButtons, 500); } // fix common style problem in single product page $("<style type='text/css'>.product .quantity { display: inline; float: none !important; margin-right: 0 !important; }</style>").appendTo('head'); } else { $(document.body).off('click.wac3000').on('click.wac3000', '.wac-btn-inc', fnIncrement); $(document.body).off('click.wac3001').on('click.wac3001', '.wac-btn-sub', fnDecrement); }I request you to please contact woocommerce-ajax-cart plugin support and tell them the above thing along with sharing your website URL.
I visited your shared website and saw this is happening because of the below custom CSS code that you are using on your website so please remove the CSS code to resolve the issue.
.container { max-width: 1350px!important; width: 1350px!important; }The W3 Total Cache is a good plugin and works fine with the theme.
You should try resetting the W3 Total Cache plugin settings or contact the plugin support to resolve the issue.
Alternatively, you can also try using the below plugin.
The WPML is a multilingual plugin that should work for you.
Could you please tell me exactly what functionality of WPML is not working on your website so that I can help you?
You are most welcome here 🙂
Sure, we will implement it in the future version of the theme.
You are most welcome here 🙂
Hi @GAPP,
I hope you are well today and thank you for your question.
You can access that widget in the Footer Widgets area as shown in the attached screenshot.
Best regards,
Shufflehound teamI visited your shared website but it displays fine for me as shown in the attached screenshot.
Please advise.
It seems you have used a legacy method that replaces all your current website content as displayed in the attached screenshot and as described on the below page.
No, the sidebar didn’t impose any height restriction.
Please try adding it in the page content area and using any WordPress default theme.
Hi @TheMakoBrothers,
I hope you are well today and thank you for your question.
It seems you have used a pixelated logo image, therefore, this is happening so please change the logo image.
If you are still facing the issue after changing logo image then please share the screenshot of the issue.
Best regards,
Shufflehound teamHi Oli,
I hope you are well today and thank you for your question.
Please don’t share sensitive information on the forum as this is a public forum so the information shared can be seen by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”.
I could confirm the issue on your website but it is working fine for me on my test site using the same Header 6 (side navigation).
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @vanni77,
I hope you are well today and thank you for your question.
I am not sure I understood your question properly so could you please describe it a bit more in detail by sharing the screenshot and your website URL?
Best regards,
Shufflehound teamThis is the video related to invoice download issue:
obviously you should you a completed order in your account to simulate this issue.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body.woocommerce .sh-page-loader, body.woocommerce-page .sh-page-loader { display: none !important; }Ya you can see the error, but only if you click on ‘Continue’. If you click on update it doesn’t work. Also Ajax doesn’t work, so the error is shown only when you go to purchase and not authomatically. please look here: thetimebox.gift —> this is how the configuration works with a working theme (Native).
It seems the issue of AJAX plugin that conflicts with some themes as described on the below pages so please contact the plugin support to get more information about it as we can’t do anything in this case because we are not aware of the plugin code.
https://wordpress.org/support/plugin/woocommerce-ajax-cart/
https://wordpress.org/support/topic/plugin-conflict-with-tickera/
https://wordpress.org/support/topic/plugin-compatibility-45/
I visited your website but didn’t see the CSS code on your website now.
Have you removed it?
Also, it seems you are using an older version of the theme so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
I logged into your shared website but couldn’t do any troubleshooting on it as I can’t deactivate any plugin or access the Appearance menu.
Could you please make sure that this is accessible on your website?
Are you using multisite?
You are most welcome here 🙂
Awesome great to see you got that restored.
Please advise if you have more questions.
Have a fantastic day!
