Forum Replies Created
Awesome great to see you got that resolved.
Thanks for helping out here in this forum by sharing the solution.
Your help here is really appreciated.
Have a fantastic day!
Solution for this topic
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-filter-container span.sh-filter-item[data-filter="*"] { display: none; }It is removed.
Hi @sbeck101,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body #page-container .sh-header-5 .sh-nav .current_page_item a { line-height: 1 !important; }Best regards,
Shufflehound teamHi @chavba,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the custom plugin as shared below in the topics.
https://support.shufflehound.com/forums/topic/hide-mobile-menu-on-click/#post-5380
https://support.shufflehound.com/forums/topic/main-menu-on-mobile/#post-47622
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamWhat is the process for updating WPBakery? When I try to update, I get prompted for a license. When I updated the theme, WPBakery appeared to still be an older version of itself.
You have to first update the theme and then delete the WPBakery plugin and reinstall it from Appearance -> Install Plugins
Hi @CBDFactum,
Thank you for your question.
You can update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @CBDFactum,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please deactivate all plugins on your site before validating the site using W3C validator so that the errors generated by the plugin will not be considered in it and then enable the plugins one by one and validate the site to check which plugin is causing the issue.
Best regards,
Shufflehound teamI think this is a design problem. When I check the demos in the Jevelin shop I understand how it happened: The demo contains in the “Description” and “Additional Information” only 1-2 lines so this design problem doesn’t appear.
In my case, where I have sometimes in the product description several hundreds of lines, it is really a pain to see the right aligned text.
Sure, we will consider this to be changed in the future version of the theme.
For WPBakery, I have the default version that came with the theme. Do I need to buy a license, or is there one I can use as part of the theme purchase?
You don’t need to buy it and just use the default version that came with the theme.
Should I try to roll back to an earlier version of WP maybe?
No, as it is working fine for me on the latest version of WordPress.
I logged into your shared site and saw you are still using the older version of Jevelin theme on it so please update the theme to the latest version as described above.
Also, after updating the theme please update the WPBakery plugin to the latest version by deleting and reinstalling it.
Yes, you are right.
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
As said previously, if it is working on one website and not on another then it is also not a theme issue and we are just trying a different solution to check what is causing the issue.
I logged into your site and installed the WPBakery plugin by uploading the zip file on your site.
Could you please confirm it?
Awesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
I am not sure which problem you are talking about you asked ” I want to extend the picture to a full page lenght.” and I shared above custom CSS code to increase its height.
Could you please tell me exactly a bit more in detail what you are trying to achieve?
Sorry if my question seemed not normal but there are also other ways using plugins to embed URL, therefore, I wanted to know the exact way.
I visited your shared site and the embedded articles are displaying fine for me as shown in the attached screenshots.
Please advise.
It is not a theme issue so deleting and reinstalling the theme won’t help.
Please try reinstalling WordPress as described in the below pages.
https://kinsta.com/blog/reinstall-wordpress/
https://www.wpbeginner.com/wp-tutorials/how-to-uninstall-and-reinstall-wordpress/
https://www.hostinger.in/tutorials/how-to-reinstall-wordpress
It is not working due to Lightbox plugin that you are using on your site so please try disabling the Lightbox plugin.
Hi @cbassix,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
When I use the form I get an error message that says “Invalid Destination Email (please contact the site administrator)”
Please make sure that you are using the latest version of WPBakery page builder and configured the contact form settings.
The page builder is all messed up for some reason and can’t be used
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @annamoyer,
I hope you are well today and thank you for your question.
Currently, the theme doesn’t display any menu in the topbar as shown in the below demo site.
https://jevelin.shufflehound.com/header/second-header/
Best regards,
Shufflehound team
