Forum Replies Created
To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
The shared zip file is of the theme and not a plugin.
You are installing it as a plugin, therefore, getting an error.
Please install it as a theme on the below path.
Admin Area -> Appearance -> Themes
The bug related to the page setting is not getting saved will be resolved soon and you will be notified here after resolving it.
Hi Akif,
Sorry to hear about the problem you are having.
Could you please tell me which demo content you have imported?
Also, could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @MuglasAdventues,
Sorry to hear about the problem you are having.
Please update the theme to the below latest version as described here https://support.shufflehound.com/blog/2018/01/24/updating-theme/
Also, please make sure that you have activated the theme required plugins from the below path.
Admin Area -> Appearance -> Install Plugins
You can use any page builder plugin but please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or Gutenberg or any other page builder then please use the same page builder to edit the page.
Do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
Best regards,
Shufflehound teamI removed the below custom CSS code from your website and it started displaying the same.
body:not(.compose-mode) #page-container .sh-header-builder-main-above-content { position: static; }I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Solution for this topic
Hi @jy,
I hope you are well today and thank you for your question.
You can achieve this as described on the below pages.
https://themes.artbees.net/docs/how-to-display-something-on-mobile-and-hide-it-on-desktops/
https://themenectar.ticksy.com/article/9164/
Best regards,
Shufflehound teamYou want to display the image without stretch and blank space around it.
You can’t fulfill both conditions at a time without having the exact image size.
You are most welcome here 🙂
Solution for this topic
I logged into your website and made the changes in the footer.
Could you please confirm it?
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .blog-single .post-content p { margin: 25px 0; }For this type of featured images, the size should be 1280
I deactived my cache, Unyson is not activated.
If you have upgraded to the redux framework then please try deactivating the Unyson plugin.
Titlebar issues are still present.
I can not access the login page on your website to troublehsoot it.
Please advise.
When I update my page, the settings in the settings page are not taken into account, and go back to “default”.
This is a known issue that will be resolved soon in the upcoming version of the theme.
Hi @sanbid,
I hope you are well today and thank you for your question.
You have to edit the portfolio element and add the category in its settings as shown in the attached screenshot.
Best regards,
Shufflehound teamThe issue will be resolved soon and you will be notified here.
You are most welcome here 🙂
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Hi James,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the theme and import the demo content as described here https://support.shufflehound.com/blog/2018/01/24/installing-demo/
I can access it on my website without any issue so it seems your website-specific issue.
You can resolve this error as described on the below pages.
https://kinsta.com/knowledgebase/sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/
https://www.hostinger.in/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress
https://blogvault.net/sorry-you-are-not-allowed-to-access-this-page-wordpress/
Best regards,
Shufflehound teamHi @Kenobi8701,
I hope you are well today and thank you for your question.
I can access it on my website without any issue so it seems your website-specific issue.
You can resolve this error as described on the below pages.
https://kinsta.com/knowledgebase/sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/
https://www.hostinger.in/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress
https://blogvault.net/sorry-you-are-not-allowed-to-access-this-page-wordpress/
Best regards,
Shufflehound team
