Forum Replies Created
I don’t see that gap in your shared site as shown in the attached screenshot.
Which browser are you using?
Could you please try clearing your browser cache and also using a different browser?
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
If you still face the issue then please add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
i.sh-icon-data.ti-back-left, i.sh-icon-data.ti-check{ font-family: simple-line-icons; speak: none; font-style: normal; font-weight: 400; font-variant: normal; text-transform: none; line-height: 1; -webkit-font-smoothing: antialiased; } i.sh-icon-data.ti-check::before { content: "\e080"; } i.sh-icon-data.ti-back-left::before { content: "\e605"; }Hi Marissa,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @rodradmin,
I hope you are well today and thank you for your question.
You can change it from the theme Header settings as displayed in the attached screenshots.
Best regards,
Shufflehound teamHi @hopelessgamer,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamHi @pamelaboboc,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
And contact the plugin developer to know why this is happening.
Best regards,
Shufflehound teamYou can achieve this by using the child theme solution shared in the below topic.
https://support.shufflehound.com/forums/topic/footer-widget-shufflehound-information/#post-4290
You are most welcome here 🙂
You are most welcome here 🙂
You are most welcome here 🙂
Yes, as confirmed above the theme customizer issue will be resolved and currently, you can use theme settings to make the changes.
I am not sure how you have styled it.
Have you made sure that both the widgets and mailchimp forms are configured similarly and you are using below latest version of the theme?
Welcome
Hi @jonyboi,
I hope you are well today and thank you for your question.
I don’t see it is frozen on your shared site as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi @squirrel,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.woocommerce div.product form.cart .variations td.label { display: table-cell; }Best regards,
Shufflehound teamHi @raja314,
I hope you are well today and thank you for your question.
This is happening because of the javscript error message displayed on your site as shown in the attached screenshot.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamI can see you have added below your own MailChimp form style that overrides the site stylesheet causing this issue so please remove it.
#mc_embed_signup { background: #fff; clear: left; font: 14px Helvetica,Arial,sans-serif; }Also please make sure that both the widgets and mailchimp forms are configured similarly and you are using below latest version of the theme.
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can change it from theme settings as displayed in the attached screenshot.
Thank you for your patience here.
The developer has troubleshot the issue and will fix it in the latest update that we will notify you here.
Solution for this topic
Hi Luis Arango,
I hope you are well today and thank you for your question.
It seems happening on your shared site due to some domain misconfiguration issue as shown in the attached screenshot so please fix it.
Best regards,
Shufflehound team
