Forum Replies Created
Hi Lisa,
I hope you are well today and thank you for your question.
The issue displayed in your shared screenshot was temporary server issue so you can try to install them again.
To download the plugins just visit the plugin zip file links that you have shared in your above reply.
Best regards,
Shufflehound teamHi Luis Arango,
I hope you are well today and thank you for your question.
Could you please try it again and also using another demo import method as described in the below page?
https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound teamOk. I shared it to the theme developer.
Please try temporary removing all custom CSS code that you are using on your site.
This can be child theme issue used on your site so to confirm it just temporary use the jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Ok
I have tested it and it seems working fine for me.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi Jon,
Thank you for your question.
I tried to access your shared site to troubleshoot the issue but the site is not accessible and I am getting an error message “This site can’t be reached”.
Please make sure that your site is accessible and you are using below latest version of the theme so that I can troubleshoot it.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi Jon,
I hope you are well today and thank you for your question.
We’ll resolve it in the future version of the theme.
In the meanwhile, you can resolve it by using the CSS solution shared in the following topic.
https://support.shufflehound.com/forums/topic/newsletter-form-submit-button-moves/#post-16253
Best regards,
Shufflehound teamYou are most welcome here 🙂
Solution for this topic
I logged into your site and it seems to work fine for logged in users as shown in the attached screenshot.
Are you using any cache on your site?
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Solution for this topic
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-portfolio-filter-default span.sh-filter-item { float: right; } .sh-portfolio-filter-default span.sh-filter-item:first-child { float: left; }Ok, I have disabled FAcebook plugin, and instaled new one which dosen’t need to be loaded at front.
Can you check my site again ?
Still, the javascript error is on your site that you can see yourself in the browser console tab.
Why my page loading time is so slow ? Google page speed is very very low for my site.
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
Solution for this topic
Hi @krollemurow,
I hope you are well today and thank you for your question.
You can achieve it by using and configuring the theme widgets as shown in the attached screenshot.
Best regards,
Shufflehound teamYou are always welcome here 🙂
You are always welcome here 🙂
You are most welcome here 🙂
You are most welcome here 🙂
Solution for this topic
For the portfolio, I need to access it on your site or tell me how you are displaying it by sharing its screenshot.
For social media icons, you can change it by editing the function jevelin_social_media code in the below plugin file on line number 1753
/jevelin/inc/helpers.php
I’m using the portfolio and setting up years as categories eg 2019, 2018, 2017 etc, when displayed at the top of the main portfolio page, they are displayed in reverse order, how can I change the order they are displayed eg:
ALL – 2015 – 2016 – 2017 – 2018
I want them to be displayed as follows:
ALL – 2019 -2018 – 2017 – 2016 …….
I need to see it on your site to help so please share me the page URL when you will display it on your site.
When I run various SEO reports on the site, they all report that the Social Icons in the header and footer have no Title Attribute, how can I add a title attribute to the Icons?
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I can’t access your shared site login page as it is getting redirected to solutions page.
Could you please tell me from where I can log into your site?
