Forum Replies Created
Hi @krollemurow,
Thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you to remove it?
Best regards,
Shufflehound teamHi @krollemurow,
I hope you are well today and thank you for your questions.
You can hide them using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamThe javascript error message is occurring on your site on line number 1812 and on that line there is facebook code on your site as shown in the attached screenshots so it seems the issue with facebook functionality that you are using on your site.
How are you using the facebook functionality on your site?
Could you please try disabling it?
You are most welcome here 🙂
You are most welcome here 🙂
I can still see custom CSS code on your site.
How have you removed it?
Please remove the custom changes that you have made on your site using Yellow Pencil Editor plugin.
You can reset the Yellow Pencil Editor CSS as described in the following pages.
https://waspthemes.com/yellow-pencil/documentation/#reset-css-styles
Hi @krollemurow,
I hope you are well today and thank you for your questions.
what to do to make movies appear on desktop
I can see you are using few additional plugins on your site such as facebook, youtube, star rating etc.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
How to speed up showing movies on mobile
It is directly loaded from youtube so it will take time but you can make sure that your web server is fast so that the videos will be fetched in speed.
How to upgrade WPBakery Page Builder plugin
You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamHi Jürgen,
I hope you are well today and thank you for your question.
I am not sure what you are talking about so could you please describe it a bit more in detail by sharing the screenshots of it?
Best regards,
Shufflehound teamHi @podsolnuhi,
I hope you are well today and thank you for your question.
Which image file have you set in the theme footer options as shown in the attached screenshots?
Also, could you please temporarily clear and disable the cache that you are using on your site?
Best regards,
Shufflehound teamHi @adarsh_envato,
I hope you are well today and thank you for your question.
This seems happening because of the custom CSS code that you are using on your site so please try temporarily removing the custom CSS code from your site.
Also, please temporarily clear and disable the W3 Total Cache that you are using on your site.
Best regards,
Shufflehound teamHi @darkstorm,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamInternal server error is a server related error and not theme related so please resolve it as described in the below page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Also if you think it is a portfolio extension related issue then does it work fine after deactivating the portfolio extension?
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Hi @rahavard,
Thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @GH,
I hope you are well today and thank you for your question.
It is not a part of the theme but achieved using custom plugin shared in the below topic.
https://support.shufflehound.com/forums/topic/sliding-menu-from-right/#post-19426
Best regards,
Shufflehound teamHi @podsolnuhi,
I hope you are well today and thank you for your questions.
What could be the problem?
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Google says DOM structure is too big (2500) and complicated. Does it mean that structure of theme itself is not polished enough?
No, it depends on how you have created the pages using any page builder.
P.S. Uppermentioned was about mobile devices, not computers.
You can increase mobile site speed using below solutions.
https://wordpress.org/plugins/amp/
https://www.wpbeginner.com/wp-tutorials/how-to-properly-setup-google-amp-on-your-wordpress-site/
Best regards,
Shufflehound teamI can’t log into your site as you have not shared your site URL.
Also, this is your server related error and not theme related so please resolve it as described in the below page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
This is a simple PHP notice and most of the time it doesn’t affect functionality of site so it is nothing to worry about!
Do you have WP_DEBUG set to true in your wp-config.php file?
If you do then please set it to false.
This will hide the warning messages and you will be able to use your site normally.Hi @jm,
I hope you are well today and thank you for your question.
You can achieve this as described in the below topic.
https://support.shufflehound.com/forums/topic/editing-home-page-2/#post-40576
Best regards,
Shufflehound team
