Forum Replies Created
Hi @patrickruhle,
I hope you are well today and thank you for your question.
This is a known thing which will be resolved ASAP in the future version of theme but we donāt have exact timeline for it.
In the meanwhile you can just ignore this warning as the theme still works with the latest version of Woocommerce plugin without any issue and if you get any issue then feel free to ask us.
Best regards,
Shufflehound teamHi @faskham,
I hope you are well today and thank you for your question.
Are you using any cache on your site?
If yes then please clear it and try temporary disabling it.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpThis can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
https://wordpress.org/plugins/health-check/
Best regards,
Shufflehound teamYou are most welcome here š
First please take backup of your site.
Then download the below latest theme version.
Then update the theme as described in the below page.
Solution for this topic
You have to configure the site navigation on your site.
Please refer the theme documentation as displayed in the attached screenshot to configure it.
You can display whole header logo image on your site by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.header-logo img { height: auto !important; max-height: 100% !important; }You can control how much blog post content to display by configuringĀ Description Length option in the theme Blog settings as displayed in the attached screenshots.
Thank you for sharing the site credentials but it seems the shared user account is not admin acccount so I can’t access all the functionality of your site to toruyblehsoot the issue.
Please make the shared user acccount as an admin on your site.
Also I am asking you again here that please share me the page URL where you are using the table.
The unsyon plugin soesn’t provide any option to control functions of Video so you have to develop custom code to achieve it.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Solution for this topic
Iāve attached a screengrab of my home page as a .png. The wide black horiz band (arrow) should be white, not black. The image you sent me shows it black. Iāve tried in the āappearanceā menu, it says itās all white, am I doing something wrong?
Actually you are confused between navigation and filter. What you have displayed in your shared screenshot is filter for portfolio.
The black color is a background color set to the section contacining portfolio content element so to change it please change theĀ background color of that section as displayed in the attached screenshots.
The WPBakery plugin is installed and activated, it says I need a newer version and when I follow the link it asks for $45. Am I OK with the free version?
Yes you are Ok with the free version.
You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524313/Update
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with themeĀ from AppearanceĀ ->Ā Install Plugins
We will update the plugin in the future version of theme.
It is a deisgn of theme and the theme works fine as displayed on the below demo site.
https://jevelin.shufflehound.com/
You can make some changes in the theme using theme options in the theme settings and using Yellow pencil editor.
If you want to make more changes in the theme thenĀ you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
If you have made any wrong changes using Yellow pencil editor and want to revert it then you can do so as described in the below pages.
https://waspthemes.com/yellow-pencil/documentation/#reset-css-styles
I am not asking you to redo anything.
I am just requesting you to update the theme on your site and it won’t affect your site content If you have not made any changes in the theme files.
Do you want to change header logo image?
Could you please describe your question a bit more in detail so that I can help you?
You are most welcome here š
Ok then fixed for the issue will be released soon in the theme update.
Hi @wearedatalab,
I hope you are well today and thank you for your question.
This is because you have not added Form ID in the widget settings as displayed in the attached screenshot.
To use Form ID you have to create form using below plugin.
https://wordpress.org/plugins/mailchimp-for-wp/
Best regards,
Shufflehound teamSolution for this topic
Hi @skyleaks,
I hope you are well today and thank you for your question.
You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524313/Update
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with themeĀ from AppearanceĀ ->Ā Install Plugins
We will update the plugin in the future version of theme.
Best regards,
Shufflehound teamI can see you are using Blog slider content element on the home page of your shared site.
Have you configured theĀ Blog slider content element?
Please configure its settings and share me the screenshots of it.
Solution for this topic
Hi @dano007,
I hope you are well today and thank you for your question.
Yes because on smaller devices there isn’t enough space to display all items vertically so instead you should group them in more sub menus.
For example currently, you display itĀ Clarex Acrylic Products => Sub Menu but instead you should display themĀ Clarex Acrylic Products => Sub MenuĀ => Sub Menu
You can increase width of submenu by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-nav ul.sub-menu { width: 300px !important; max-width: 100%; }Best regards,
Shufflehound teamHi @thanrongnt91,
I hope you are well today and thank you for your question.
After activating the theme on your site, you can accessĀ themeĀ documentation as displayed in the attached screenshot.
Best regards,
Shufflehound team
