Forum Replies Created
Hi @WendyM,
I hope you are well today and thank you for your question.
I am not sure exactly what you are trying to achieve so could you please describe it a bit more in detail and also share me site URL from where you have taken the screenshot?
Best regards,
Shufflehound teamHi @nicolasheili,
I hope you are well today and thank you for your question.
Have you made any changes on your site causing the issue?
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @brank87,
I hope you are well today and thank you for your question.
To translate it please refer the information provided in the below WPML topic or contact the WPML support.
https://wpml.org/forums/topic/content-not-showing-up-for-translation/
Best regards,
Shufflehound teamSorry if it has been missed.
Could you please share me the topic URL?
Can you please tell me how I can access the code as you have in the screenshot?
For that you need to see your website HTML code in browser as described in the below pages.
https://neilpatel.com/blog/how-to-read-source-code/
https://www.computerhope.com/issues/ch000746.htm
None of your documentation explains how to edit the header for example.
Please see the attached screenshot to know where it is explained.
Also, where exactly did you find this malware?
Same as you have shared screenshot https://monosnap.com/file/rkaUJSLyxZx1ExVy9zgC1FHN0JaHYr
To achieve this, you have to create archive.php and category.page template files in the child theme of Jevelin theme and develop custom code into them.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Hi @nicolasheili,
I hope you are well today and thank you for your question.
You can download that logo image file and set it as footer logo in the theme settings as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @nicolasheili,
I am doing well and thank you for your question.
You can achieve this using Yellow Pencil editor as described in the following page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamHi Sean,
Sorry to hear of the problem you are having.
It seems the outdated PHP version issue as described in the below topic so please update PHP version on your site to latest.
https://support.shufflehound.com/forums/topic/i-cant-seem-to-access-the-theme-settings/
Best regards,
Shufflehound teamI have tested it in incognito window but still couldn’t reproduce the issue.
If you are facing the issue on multiple browsers then it seems your site issue.
Yes I can see those malware issue on your site and also some mysterious code as show in the attached screenshot.
But these all things doesn’t mean it is caused by the theme.
Please note that the theme is being used by thousands of users and nobody is affected by malware as the theme doesn’t contain malware that you can test yourself by scanning below attached Gillion theme.
It seems your site is somehow affected by malware. May be because of some plugin.
You need to remove that malware from your site by taking expert advise.
You can try using following solutions to remove it.
https://wordpress.org/plugins/gotmls/
https://sucuri.net/guides/how-to-clean-hacked-wordpress
https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
https://www.fixrunner.com/wordpress-malware-removal-plugins/
Glad it is working fine for you now!
You are most welcome here 🙂
You are using cache on your site so please clear it as displayed in the attached screenshot.
Yes you can update the theme without any issue.
Just take backup of your site before updating the theme so that if anything goes wrong then you can restore it.
You are most welcome here 🙂
Hi @jif84,
I hope you are well today and thank you for your question.
You can edit home page content on your site by editing the page in the admin area of your site as displayed in the below video.
Best regards,
Shufflehound teamHi @phil.forbes,
Thank you for your question.
Could you please tell me why you think it is theme issue or how you have confirmed it’s theme issue?
The theme doesn’t redirect any site at all.
I visited your shared site and didn’t get redirected as shown in the attached screenshot.
It seems this may be your browser extension or any spyware so please test it on a different browser or system.
Best regards,
Shufflehound teamHi @dianazahe,
Thank you for your question.
Those are latest and popular posts displayed dynamically so you can’t change them without developing custom code.
Best regards,
Shufflehound teamHi @dianazahe,
I hope you are well today and thank you for your question.
It is not author info but author metadata that you can remove by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.post-meta .post-auhor-date { font-size: 0; } .post-meta .post-auhor-date > span { display: none; }Best regards,
Shufflehound teamYou are most welcome here 🙂
Solution for this topic
Hi @Richelle5,
I hope you are well today and thank you for your question.
It is created by belowMailChimp for WordPress plugin so to correct it please try configuring the plugin settings or contact plugin support.
https://wordpress.org/plugins/mailchimp-for-wp/
Best regards,
Shufflehound team
