Forum Replies Created
I’m not sure whether to delete everything or not… is the issue still being looking into?
How would I even go about deleting wordpress, wiping everything and reinstalling?
Thanks for your help
Ok thank you.
Can I ask, do you think this error could be related to my site having been recently wiped by someone / something? It seems too coincidental to be experiencing these kinds of issues in isolation.
As I’m already having to rebuild my site from scratch I wonder if I’d be best deleting wordpress and reinstalling then connecting my domain to make sure any untoward activity doesn’t impact my site again?
Thanks
Hey
Thank you for your help.
I was wondering if there was any update on this yet, or whether you had an expected timeframe for a resolution?
Thanks
Amy
Apologies… it is https://agsurveying.co.uk/wp-admin
Hi
I’ve deactivated all plugins except Unyson and it’s still missing the customisation elements.
I’ve included my login details in the private info field in case you want to take a look for yourself.
Thanks
Amy
Hello
I’m in dire need of some support / further investigation into this issue: https://support.shufflehound.com/forums/topic/homepage-corruption/#post-27927
Please help 🙁
Hi
I am just getting in touch one final time to ask if there’s anything you can do to help me recover my site or restore a previous version?
I don’t understand how we went from a corrupted homepage query to all site content being wiped / deleted.
Please can you try to investigate further or put me in touch with someone who may be able to help?
Amy
Hi
Why has my entire site now disappeared?!
Please tell me that whatever has been done is reversible?!
Hi
I haven’t any backup unfortunately. Any suggestions on what I can try or what may have caused this?
Amy
Hi
Yes they are working fine for me.
Just in case I pasted wrongly please find in private message again…
Of course! Thank you for your help and please find login details in private content.
Hi
I haven’t done anything to trigger the issue. It was fine one day and gone a couple of days later.
I have since ensured Unyson is up to date and updated any other plugins that asked for updates. Unfortunately this hasn’t resolved the issue.
The page is set as homepage.
Thanks
Amy
Solution for this topic
Not sure how to do that but turns out installing updates has rectified the problem
Hey
It’s not actually this page that is the problem – it’s each of the portfolio projects.
I cannot view each of the project pages, e.g.
https://datumpoint.org.uk/project/amberley-ware-2/
https://datumpoint.org.uk/project/braughing-development/
Sorry – hopefully that’s a little clearer.
Thanks
Amy
Thank you 🙂
So simple…thank you for saving my sanity!
Amy
Thanks this is great.
Can I just ask though if there’s anyway to just reduce the padding space rather than remove altogether? Without any padding it seems a little too close to the top!
I tried changing the padding top value but it only seems to jump between being there and not being there, rather than graduating with size dependent on the number.
Thanks again
Thank you that’s great. All appears to be working fine 🙂
Hi
Private message resent.
Amy
Hiya
I sent through login details privately last week and just wanted to check you’d received them?
Thanks
Amy
