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  • WebDesigner
    Participant

    Yes!

    it worked!

    but had to set the line height to 15px.

    very strange. before never faced the issue

    Thanks guys!

    WebDesigner
    Participant

    Hey!

    I already uploaded the demo content. Its Fashion eCommerce.

    I dont need the demo to be reinstalled. I already did design modifications. Is there anything u could do in the codes to fix the issue?

    I managed to get the WPbakery to work after deactivating the Redux plugin.

    Im having issues on multiple websites after upgrading to Jevelin 5.1.2, Redux 4.3.3, WordPress 5.8.2, Wpbakery 6.7.0

    Something is not compatible here. On some websites the WPbakery does not work when Redux plugin is activated. On others, the header and logo were not updating. On others the text is overlapping when its written with code.

    • This reply was modified 1 year, 2 months ago by Shufflehound.

    WebDesigner
    Participant

    Troubleshooted more..

    Finally, Redux and WPbakery are not compatible.

    When Redux is deactivated WPbackery works.

    But without Redux Jevelin Customize options are not active.

    Fix this bug in next Jevelin update plz cause your Demos are built with WPbakery.

    WebDesigner
    Participant

    Hey guys.

    Kept troubleshooting the issue.

    Found the problem:

    One click demo import and WPBakery plugins are not compatible with each other.

    Without One click demo import I can not access Jevelin backend customize section. And when One click demo import is activated and import completed, the WPbakery not working.

    Any solutions to fix this?

    WebDesigner
    Participant

    Hey, still not working for me.

    Attached a sceenshot. Cant scroll on fronted editor in wpbakery.

    Used 2 different browsers. Same issue.

    Any ideas why?

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    WebDesigner
    Participant

    oh now the wpbakery builder is not working not fronted editor nor backend. Something is going on

    WebDesigner
    Participant

    FOUND A PARTIAL SOLUTION!

    Had to import demo content again and re-install the wordpress.

    This fixed the access to jevelin – backend options and the logo is reflecting now.

    However the fronted Customize editor still gives an error message: There has been a critical error on this website. Please check your site admin email inbox for instructions.

    WebDesigner
    Participant

    can not access Jevelin – Backend Options.

    Error message: Sorry, you are not allowed to access this page.

    WebDesigner
    Participant

    also tried deactivating all plugins. the issue persists

    WebDesigner
    Participant

    My hosting provider fixed it. They had to update the PHP limits. Thanks!

    in reply to: Demo Import Error 400

    WebDesigner
    Participant

    Hi. I did that. It’s set to max 250. However the post does not reflect the buttons or other custom design like pullout quotes in wordpress etc. Its just shown as plain text.

    WebDesigner
    Participant

    Hi there!

    I increased the character count to max in summery to show at least some content on the web until the issue is fixed.

    Please, check the screenshots: 1 – is how my blog post looks originally. 2 – summary only that shown to visitors.

    Is there any code for theme editor that would overwrite the blog preview settings?

     

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    WebDesigner
    Participant

    So r u saying nothing can be done at the moment? Can i use a different header type to make it work?

    WebDesigner
    Participant

    I also tried turning off/on the header.

    Changing the header style.

    Changing menu.

Viewing 15 posts - 21 through 35 (of 35 total)