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  • zimmo
    Participant

    Hi again,

    I completely forgot to reply to this, and noticed you had sent a reply (only jogged my memory when I am today making changes and this problem is still here).

    The posts we are looking to change are all of them inside the blog posts. All of our blog posts relate to videos and we use a featured image picture at the 16:9 ratio but would like it that they are not cropped so the box works about that ratio for images across the site.

    What do we need to change?

    You can see this on this page for example:

    https://www.matchfocus.co.uk/videos/match-focus/live-streams/

    in reply to: Featured Image Size

    zimmo
    Participant

    Fantastic, it looks like it is now working. If we have any problems with customers reporting anything, I will update the thread. Thank you for sorting this out 🙂

    zimmo
    Participant

    I have updated the role, so you can edit the theme settings now, please can you test these out asap.

    zimmo
    Participant

    Any chance you can look at this problem, as on the mobile it is causing big problems as customers who cannot click the basket have no way or purchasing products?

    zimmo
    Participant

    Thanks for that, that has got rid of that dropdown, but there must be a bug in your theme then if it is showing. I have used that custom code to remove it now though.

    The problem also is the basket is not clickable, so they cannot view their cart. I have tried on my mobile phone and when you click the basket it will not link through to the shopping cart, you have to keep clicking in the area where the icon and number (showing how many in cart) and eventually it links through to the basket. It is as though the clickable link is a pixel in size and when you click the basket eventually your finger finds the active link area.

    This was what was reported by customers, saying that when they click the basket it does nothing. Its not just one person that has reported this but many customers.

    So, how can they get to the shopping cart if this does not work. What can we do to fix this issue, I would rather it not have the number and have a bigger clickable active link area so they go straight to the basket.

     

    zimmo
    Participant

    See the private message with the login details.

Viewing 6 posts - 1 through 6 (of 6 total)