shufflehound Social media

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  • dme_ng
    Participant

    after inputing the access tokens to the social media counter it does not change to my social media numbers.

     

    I want Twitter added and Youtube and Google plus removed.

    Shufflehound Support
    Moderator

    Hi @dme_ng,

     

    Sorry to hear of the problem you are having.

     

    Could you please share me your site URL where it’s happening and also share me screenshot of the widget settings so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    dme_ng
    Participant

    when i input the app id and  app secrets to the facebook it doesnt display anything. see view below (social media counter2.jpg)

     

    then when i on the demo it goes back to normal.

     

    kindly assist with a fix and remove youtube and then add twitter to the counter.

    Thanks

     

    url is journal.dme.ng

    Shufflehound Support
    Moderator

    It seems you missed to attach screenshots.

     

    To resolve the issue please try using custom gillion child theme shared in the following topic.

     

    https://support.shufflehound.com/forums/topic/social-counter-not-updated/#post-21614

    Shufflehound Support
    Moderator

    The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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