Hi @cheeks,
Thank you for your question.
I am not sure which header image you are talking about but if you are talking about Titlebar Background Image then it displays as a background of Titlebar and Titlebar Revolution Slider replaces titlebar content with Revolution Slider .
Best regards,
Shufflehound team
Hi. Can you tell me what’s the difference between choosing the option of a revolution slider for each of my pages and clicking on the page settings below each page to add a header image instead? I am only using a hero scene (no animation) for my pages. Thanks.
Greetings. I downloaded the Jevelin theme a few days ago and have been having problems with the Revolution Slider plugin: each time I try to activate it I get a fatal error message and don’t see how to get around it. I’ve attempted disabling all the other plugins and trying to activate and this has no effect, nor am I seeing this particular topic in the forums.
This is a fresh install and I’m not that skilled as a web designer, so I’m not sure what else to include to explain the challenge, nor am I sure what else might be missing. I’ve not tried to uninstall and reinstall the plugin as I’m not sure where to obtain the file for the plugin.
The website is http://www.serenitydesign.studio
The message I get is as follows (copy and paste):
<b>Fatal error</b>: require_once(): Failed opening required ‘/home/sdstudio12/public_html/wp-content/plugins/revslider/includes/framework/include-framework.php’ (include_path=’.:/opt/alt/php71/usr/share/pear’) in <b>/home/sdstudio12/public_html/wp-content/plugins/revslider/revslider.php</b> on line <b>59</b>
I’ve also attached a screenshot of the message.
Thanks for the response.
You are right, some plugins are causing the problem: Unyson and Slider Revolution. If any of them is installed, then the Appearance section looks like my screenshot.
The problem with that is the 2 plugins are mandatory to the theme. If I uninstall them, I can’t fully customize the theme: there are missing sections, the main image on the homepage is not showing, the categories for the blog posts are missing, etc (screenshot attached).
What do I do next?
Hi Team,
I do have a problem with the slider revolution. As you can see atached (screenshot), the header is showing a certain kind of preview of the next slide as a hover affect by swiping through the left/right arrow. Do you have any advice for my to hide the slide preview? Thank you in advance.
Best,
Paul
Hi guys!!
I´s good for the jevelin theme update and you know if it´s update and ok this version of the plugin envato market? it´s v.2
https://envato.com/market-plugin/
What you recommend me?
If it´s ok this plugin you need to replace in the Install Required Plugins because it´s v.1.
The rev slider it´s update in the new version of jevelin?
because i have this advice:
A new version of Slider Revolution is available.
Thanks a lot.
Hi Mr. Wonderful,
I hope you are well today and thank you for your question.
Please try updating the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/ and make sure you are using latest version of Slider Revolution plugin.
Please login to access this file
Also please refer the information provided in the following topic regarding this.
http://www.okler.net/forums/topic/rev-slider-youtube-autoplay-sinc-recent-chrome-update/
Best regards,
Shufflehound team
Hi there,
Using Slider Revolution?
Is there any way around this?
https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
None of our videos are encoded with sound on Vimeo, however they don’t seem to autoplay in the Revolution Slider unless the user interacts with the element(s).
Perhaps a flag or param needs to be added to the embed code in order for it to function properly with this new autoplay policy?
Hi @mjejun,
Thank you for your questions.
I am not sure what I have done but even after I check the radio button for the social medias, the social medias icon won’t appear at the header section.
Please make sure you have enabled Social Media option in the theme header settings and configured social media URLs in the theme settings as shown in the attached screenshots.
As for the Blog section, I’ve been trying to add the slider as shown in https://jevelin.shufflehound.com/blog1/from-side-to-side/ but instead, I got something as shown in screenshot 3.png.
It seems you have not added slides to the slider created in slider revolution so please add it. You can find more information about using slider revolution plugin in the following page.
https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Best regards,
Shufflehound team
The responsiveness works fine for the homepage. However, for the other pages, the footer section does not display correctly as shown in the screenshots.
Is there any ways for me to fix this?
I visited your shared site pages and it displays resposnive for me as shown in the attached screenshot.
Please test it on different browser.
Another question is, how may I use different demos for different page? If I use ‘Import Demo Data’, it will replace my homepage.
You can change your site home page from your site Reading Settings.
I’ve followed the steps shown in the screenshots, however, I couldn’t find the ‘Test’ from the ‘Titlebar Revolution Slider’ dropdown.
The Test is a name given to the slider created in Slider Revolution so you have to create it first.
<div class=”bbp-attachments”></div>
<div>
Is there any ways for me to edit the footer from coding? I’ve been trying to get rid of some elements from the section that is not viewable using Yellow Pencil. You may refer to screen 1 and 2.
And, I am not sure what I have done but now, even after I check the radio button for the social medias, some of the social medias icon won’t appear at the header section.
As for the Blog section, I’ve been trying to add the slider as shown in https://jevelin.shufflehound.com/blog1/from-side-to-side/ but instead, I got something like this.
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
</div>
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
Hi, thank you for the reply. I really do appreciate the help.
The responsiveness works fine for the homepage. However, for the other pages, the footer section does not display correctly as shown in the screenshots.
Is there any ways for me to fix this?
Another question is, how may I use different demos for different page? If I use ‘Import Demo Data’, it will replace my homepage.
I’ve followed the steps shown in the screenshots, however, I couldn’t find the ‘Test’ from the ‘Titlebar Revolution Slider’ dropdown.
Also, will the gray gaps by the side of the sliders go away if I upload images that are bigger? These are 1200 x 800. For desktop large, there are sizes 1920 x 950 px. I guess this is more of a slider revolution question!
Hi @cheeks,
I hope you are well today and thank you for your questions.
I went to pages – shop, so my URL is citytechchemical.com/shop. How do I edit from that page? I could not find the find the slider in the Revolution Slider option. Again, all I want is to replace the top image/slider and change some text. The “dark” image in the demo with glasses is not in the selection of sliders.
It is a Titlebar background image that you can change from theme settings as shown in the attached screenshot.
The shop page is a dynamic page generated by WooCommerce so you can’t directly change the content of that page.
Do I add my products in Pages – Standard Shop? Or do I do something else from Woocommerce?
You have to create products in Woocommerce as described in the below page.
https://docs.woocommerce.com/document/managing-products/
Best regards,
Shufflehound team
Hi. As I am not an experienced WordPress user, I simply want to take the ready look and feel of the Standard Shop pages on the Home Basic Jevelin theme, and do things like change the banner image, and replace the products with my own etc. So apologies for what may seem very silly questions.
Appreciate your help. You already have login credentials from yesterday. Thanks!
Now I can access slider revolution settings but didn’t see any button added in it.
Please add the button in the slider and make sure to use the below CSS code.
.tp-parallax-wrap { z-index: 9999 !important; }
Could you please try deleting and recreating the slider?
Also please see whether you get any help from Revolution Slider plugin support.
Hi — I’m not sure why you cannot access it. Please try again. I will send you the credentials in the private field. Please let me know how to resolve this urgently
Your shared new site credentials worked for me and I couldn’t access your site previously because your site credentials shared previously in this topic is not working now.
I could log in to your site now using new shared credentials but I couldn’t access slider revolution settings on your site as displayed in the attached screenshot.
It seems the shared site credentials are not for admin user so could you please make the user as an admin so that I can troubleshoot the issue?
as well as my other question on making all pages’ top bar show Header 3 style and info like tel, email and office address. Now only the Home Page top bar is displaying correctly.
I have replied to your following separate topic created for this issue.
https://support.shufflehound.com/forums/topic/how-to-make-header-3-info-replicate-on-all-pages/
Hi,
I have a error message on my website:
It says that my woocomerce template in jevelin is too old
here is what they told me to show you:
`
### WordPress Environment ###Home URL: https://amikal.xyz
Site URL: https://amikal.xyz
WC Version: 3.4.0
Log Directory Writable: ✔
WP Version: 4.9.6
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: fr_FR
External object cache: –### Server Environment ###
Server Info: Apache
PHP Version: 7.2.1
PHP Post Max Size: 130 MB
PHP Time Limit: 300
PHP Max Input Vars: 16000
cURL Version: 7.38.0
OpenSSL/1.0.1tSUHOSIN Installed: –
MySQL Version: ❌ 5.5.55 – Nous recommandons MySQL version 5.6 minimum. Voir : Exigences de WordPress
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 3.4.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Taille totale de la base de données: 24.82MB
Taille de la base de données: 23.26MB
Taille de l’index: 1.56MB
wp_woocommerce_sessions: Données : 0.30MB + Index: 0.01MB
wp_woocommerce_api_keys: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_downloadable_product_permissions: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_order_itemmeta: Données : 0.03MB + Index: 0.02MB
wp_woocommerce_tax_rates: Données : 0.00MB + Index: 0.01MB
wp_woocommerce_tax_rate_locations: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Données : 0.00MB + Index: 0.00MB
wp_woocommerce_log: Données : 0.00MB + Index: 0.00MB
wp_brizy_logs: Données : 1.68MB + Index: 0.06MB
wp_commentmeta: Données : 0.55MB + Index: 0.03MB
wp_comments: Données : 0.03MB + Index: 0.03MB
wp_failed_jobs: Données : 0.00MB + Index: 0.00MB
wp_links: Données : 0.00MB + Index: 0.00MB
wp_mailchimp_carts: Données : 0.00MB + Index: 0.00MB
wp_ngg_album: Données : 0.00MB + Index: 0.00MB
wp_ngg_gallery: Données : 0.00MB + Index: 0.00MB
wp_ngg_pictures: Données : 0.08MB + Index: 0.01MB
wp_options: Données : 1.77MB + Index: 0.07MB
wp_postmeta: Données : 11.21MB + Index: 0.63MB
wp_posts: Données : 2.59MB + Index: 0.12MB
wp_queue: Données : 0.00MB + Index: 0.00MB
wp_revslider_css: Données : 0.09MB + Index: 0.00MB
wp_revslider_layer_animations: Données : 0.00MB + Index: 0.00MB
wp_revslider_navigations: Données : 0.00MB + Index: 0.00MB
wp_revslider_sliders: Données : 0.01MB + Index: 0.00MB
wp_revslider_slides: Données : 0.01MB + Index: 0.00MB
wp_revslider_static_slides: Données : 0.00MB + Index: 0.00MB
wp_supsystic_ss_networks: Données : 0.02MB + Index: 0.00MB
wp_supsystic_ss_projects: Données : 0.02MB + Index: 0.00MB
wp_supsystic_ss_project_networks: Données : 0.02MB + Index: 0.03MB
wp_supsystic_ss_shares: Données : 0.02MB + Index: 0.03MB
wp_supsystic_ss_views: Données : 0.09MB + Index: 0.06MB
wp_termmeta: Données : 0.00MB + Index: 0.01MB
wp_terms: Données : 0.00MB + Index: 0.01MB
wp_term_relationships: Données : 0.00MB + Index: 0.01MB
wp_term_taxonomy: Données : 0.00MB + Index: 0.00MB
wp_testcommentmeta: Données : 0.00MB + Index: 0.01MB
wp_testcomments: Données : 0.01MB + Index: 0.01MB
wp_testfw_termmeta: Données : 0.00MB + Index: 0.01MB
wp_testhook_list: Données : 0.00MB + Index: 0.00MB
wp_testlinks: Données : 0.00MB + Index: 0.00MB
wp_testoptions: Données : 1.32MB + Index: 0.04MB
wp_testpostmeta: Données : 2.16MB + Index: 0.16MB
wp_testposts: Données : 0.36MB + Index: 0.06MB
wp_testrevslider_css: Données : 0.09MB + Index: 0.00MB
wp_testrevslider_layer_animations: Données : 0.00MB + Index: 0.00MB
wp_testrevslider_navigations: Données : 0.00MB + Index: 0.00MB
wp_testrevslider_settings: Données : 0.00MB + Index: 0.00MB
wp_testrevslider_sliders: Données : 0.12MB + Index: 0.00MB
wp_testrevslider_slides: Données : 0.57MB + Index: 0.00MB
wp_testrevslider_static_slides: Données : 0.00MB + Index: 0.00MB
wp_testtermmeta: Données : 0.01MB + Index: 0.01MB
wp_testterms: Données : 0.00MB + Index: 0.01MB
wp_testterm_relationships: Données : 0.00MB + Index: 0.01MB
wp_testterm_taxonomy: Données : 0.00MB + Index: 0.00MB
wp_testusermeta: Données : 0.00MB + Index: 0.01MB
wp_testusers: Données : 0.00MB + Index: 0.01MB
wp_testwc_download_log: Données : 0.00MB + Index: 0.00MB
wp_testwc_webhooks: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_api_keys: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_attribute_taxonomies: Données : 0.00MB + Index: 0.01MB
wp_testwoocommerce_downloadable_product_permissions: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_log: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_order_itemmeta: Données : 0.01MB + Index: 0.02MB
wp_testwoocommerce_order_items: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_payment_tokenmeta: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_payment_tokens: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_sessions: Données : 0.05MB + Index: 0.00MB
wp_testwoocommerce_shipping_zones: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_shipping_zone_locations: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_shipping_zone_methods: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_tax_rates: Données : 0.00MB + Index: 0.00MB
wp_testwoocommerce_tax_rate_locations: Données : 0.00MB + Index: 0.00MB
wp_usermeta: Données : 0.02MB + Index: 0.02MB
wp_users: Données : 0.00MB + Index: 0.01MB
wp_wc_download_log: Données : 0.00MB + Index: 0.00MB
wp_wc_webhooks: Données : 0.00MB + Index: 0.00MB
wp_wpmm_subscribers: Données : 0.00MB + Index: 0.00MB
wp_xsg_sitemap_meta: Données : 0.02MB + Index: 0.02MB### Post Type Counts ###
attachment: 222
customize_changeset: 1
fw-portfolio: 33
mc4wp-form: 1
nav_menu_item: 19
page: 13
post: 1
product: 37
product_variation: 286
revision: 549
shop_coupon: 16
shop_order: 31### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔### Active Plugins (17) ###
Brizy: par Brizy.io – 1.0.6
Envato Market: par Envato – 2.0.0
Envato Market: par Derek Herman – 1.0.0-RC2
Facebook for WooCommerce: par Facebook – 1.8.7 – Non testé avec la version active de WooCommerce
MailChimp for WooCommerce: par MailChimp – 2.1.7 – Non testé avec la version active de WooCommerce
MailChimp for WordPress: par ibericode – 4.2.2
MetaSlider: par L’équipe Updraft – 3.7.2
One Click Demo Import: par ProteusThemes – 2.5.0
Slider Revolution: par ThemePunch – 5.4.7.2
Unyson: par ThemeFuse – 2.7.14
YellowPencil Pro: par WaspThemes – 7.0.5
WooCommerce Currency Converter: par WooCommerce – 1.6.9
WooCommerce PayPal Express Checkout Gateway: par WooCommerce – 1.5.5
WooCommerce Print Invoices/Packing Lists: par SkyVerge – 3.5.2
WooCommerce: par Automattic – 3.4.0
WP Instagram Widget: par Scott Evans – 2.0.3
WP Maintenance Mode: par Designmodo – 2.2### Settings ###
API Enabled: ✔
Force SSL: –
Currency: CHF (CHF)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)### WC Pages ###
Base boutique: #544 – /boutique/
Panier: #201 – /panier/
Validation de la commande: #202 – /commande/
Mon compte: #203 – /mon-compte/
Conditions générales de vente et d’utilisation: #1135 – /conditions-generales-de-vente/### Theme ###
Name: Jevelin
Version: 3.0.3
Author URL: http://shufflehound.com/
Child Theme: ❌ – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement
nous vous recommandons d’utiliser un thème enfant. Voir : Comment créer un thème enfantWooCommerce Support: ✔
### Templates ###
Archive Template: Votre thème a un fichier woocommerce.php
vous ne serez pas en mesure de substituer le modèle personnalisé woocommerce/archive-product.php étant donné que woocommerce.php a la priorité sur archive-product.php. Ceci vise à prévenir les problèmes d’affichage.Overrides: jevelin/woocommerce/archive-product.php version 3.3.0 est obsolète. La version du noyau est 3.4.0
jevelin/woocommerce/cart/cart-empty.php
jevelin/woocommerce/cart/cart.php version 3.3.0 est obsolète. La version du noyau est 3.4.0
jevelin/woocommerce/content-product.php version 3.0.0 est obsolète. La version du noyau est 3.4.0
jevelin/woocommerce/content-single-product.php version 3.0.0 est obsolète. La version du noyau est 3.4.0
jevelin/woocommerce/emails/customer-processing-order.php
jevelin/woocommerce/loop/loop-end.php
jevelin/woocommerce/loop/loop-start.php
jevelin/woocommerce/loop/no-products-found.php
jevelin/woocommerce/loop/orderby.php
jevelin/woocommerce/loop/pagination.php
jevelin/woocommerce/loop/price.php
jevelin/woocommerce/loop/rating.php
jevelin/woocommerce/loop/result-count.php
jevelin/woocommerce/loop/sale-flash.php
jevelin/woocommerce/notices/error.php
jevelin/woocommerce/notices/notice.php
jevelin/woocommerce/notices/success.php
jevelin/woocommerce/product-searchform.php
jevelin/woocommerce/single-product/meta.php
jevelin/woocommerce/single-product/product-image.php
jevelin/woocommerce/single-product/product-thumbnails.php
jevelin/woocommerce/single-product/rating.php
jevelin/woocommerce/single-product/review.php
jevelin/woocommerce/single-product/sale-flash.php
jevelin/woocommerce/single-product/share.php
jevelin/woocommerce/single-product/short-description.php
jevelin/woocommerce/single-product/tabs/additional-information.php
jevelin/woocommerce/single-product/tabs/description.php
jevelin/woocommerce/single-product/tabs/tabs.php
jevelin/woocommerce/single-product/title.phpOutdated Templates: ❌
Apprenez comment mettre à jour
`
Hi @dsharpe,
I hope you are well today and thank you for your question.
I can troubleshoot it using your shared site credentials as it is not admin credentials so could you please make the shared user as an admin?
Could you please tell me how you have configured the vimeo video?
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson and Slider Revolution plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Please make sure you have configured it as described in the following pages.
https://www.themepunch.com/revslider-doc/main-background/?tab=youtube
https://www.themepunch.com/faq/static-layer-background-video/
Best regards,
Shufflehound team