- This topic has 9 replies, 2 voices, and was last updated 1 year, 10 months ago by
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Hi,
Any idea why the parallax header isn’t working on my pages?
Here is an example: https://filmlifestyle.com/italian-neorealism/
As you can see in the screenshot, I have post parallax ticked on.
Hi there,
It seems that the parallax is blocked due to this CSS snippet (screenshot attached bellow). We couldn’t find that in our theme, so it seems that it is added via custom theme modifications.
Best regards,
Shufflehound team
That’s odd. What’s the fix, please?
Also, in my screenshot above, I have Post Parallax set to on. Is this ‘on’ in the sense that the parallax is on? Or on in the sense that clicking that means disabled parallax is on?
When enabling the post parallax option the parallax was on, just in stuck position.
We tried to write a CSS that would overwrite it, but with no success.
Looks like the only solution would be to find where that CSS snippet is coming from. If needed we can take a look in your admin panel.
Best regards,
Shufflehound team
Thanks. Resolved now.
That is great! 🙂
Btw, does post parallax just not work on Chrome Incognito mode?
I sometimes use Incognito mode on Chrome to check for changes.
Post parallax works on Chrome, Firefox and Safari. And works in the ‘private window’ modes on Firefox and Safari. But doesn’t work in Incognito on Chrome.
Could you please check your end?
https://filmlifestyle.com/italian-neorealism/
It seems that there is still the problem that we mentioned earlier – that there seems to be a custom CSS script, that blocks the parallax in some cases.
We can see that it is coming from the 11 code line (in the page source).
Best regards,
Shufflehound team
Hi,
I did remove that ‘jrallex’ line, as per your screenshot in previous messages. I did that when you originally posted that and it did make it work on most browsers.
However, the issue as I mention still persists for Incognito mode.
Could you be more specific as to which code needs to be removed? And where it is?
Thanks
Hi there,
We can still see that CSS code in your website.
Not sure where it is coming from, but it isn’t from the theme as we just inspected our theme and didn’t find such CSS. To find that we would need to login to your website (you can share login details in the private information field).
Best regards,
Shufflehound team
