Thanks for you answer.
I tried to update the plugin as advised but I have this message “Update package not available”. Please see screenshots attached.
Anything I should do to be able to update the plugin? I have already installed the latest version of the theme (3.7.4) by the way.
Thank you for your reply but I’m afraid you didn’t understand my question.
I got the plugin when I bought the theme therefore I don’t have a direct license.
I quote WPBakery support centre below:
“How to update and receive support if I do not purchase a direct license?
In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.
WPBakery Page Builder in Theme VS. Separate License
There’s a difference between getting WPBakery Page Builder directly from us or in a theme. If you purchased from us, this means that you own license and you can access our ticket system and get direct and free updates (instant). If you got WPB in a theme, that means that theme author has a license and only he/she can download latest versions of WPB and include it in the theme. You as a theme user may use WPBakery Page Builder free of charge while you use the theme that came with WPB (because you have a license for that theme).”
Hence my question: was the latest version of WPBakery included in the last theme update?
I hope it’s clearer that way.
Thank you for this explanation. Still, I find strange than the post that represents 32% of my traffic doesn’t show but instead 2 articles that barely attract 2% of my traffic are displayed.
You can find my site here:
Thanks again for your help.
Thanks for getting back to me.
I’ve attached a screenshot of the widget settings. In the username field, I’ve tried with and without the @. It’s not working in both cases. It used to work like a charm though.