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  • dalkat
    Participant

    So it’s a live website so I can’t test it again without interrupting our users experience, but I will try to late at night when no one is online.

    Otherwise, do you want to try duplicating our site like last time and testing it on the duplicate dummy site? Let me know and I’ll share the login.

     

    All I know is that this began once I updated the theme and migrated to Redux.

    in reply to: Cache issue?

    dalkat
    Participant

    Still awaiting reply

    in reply to: Cache issue?

    dalkat
    Participant

    I noticed that when I’m logged in as admin, there is no cache issue.

    I tried switching to standard and it was still having cache delays. I put more troubleshooting steps in the private section.

     

    in reply to: Cache issue?

    dalkat
    Participant

    Can you please help me find a solution? We didn’t have any problem until the Redux migration, so I am convinced that there was an issue tied to the theme. I’m unable to solve it myself and can really use the Shufflehound team’s help.

    in reply to: Cache issue?

    dalkat
    Participant

    Looks like the slug changed by itself! to /blog

    Not sure if it was a remnant of the first plugin, I didn’t end up installing the second one

    dalkat
    Participant

    Will this be included in the next major release? If so, I’ll wait for the next release?

    dalkat
    Participant

    What testing did you do? Did you try adding a message on the test link I shared and saw that it doesn’t show up for 12 hours?

     

    And where do you want me to find the log file?

     

    This is a CRITICAL issue for us – appreciate your fast reply!

    in reply to: Cache issue?

    dalkat
    Participant

    I have included a test page for you to try adding a message to test the cache issue. The message should appear within 2-3 minutes but is instead appearing only after 12 hours.

    in reply to: Cache issue?

    dalkat
    Participant

    I don’t understand. I’m on the latest Jevelin theme but still don’t see the option to change slug for portfolio — where is the functionality?

    Attachments:
    You must be logged in to view attached files.

    dalkat
    Participant

    Hey! Where is the beta version? Do you mean the latest version of jevelin?

    dalkat
    Participant

    Hi there,

    No, the issue is that there is a 12 hour delay. If I show you a page, you’d have to view it within 12 hours in order to see the problem.

    For some reason, all changes in the database are taking 12 hours to display front-end, and we didn’t have this problem before the Redux migration. The plugin airpress didn’t seem to have issues before.

    Can you help us resolve it? It’s been a week now.

    in reply to: Cache issue?

    dalkat
    Participant

    the child theme messed up my website so I reverted back

    before reverting,  I checked permalinks and did not see an option to update portfolio slug. only category base and tag, which was already there on the parent theme.

    dalkat
    Participant

    new pass in private info

    dalkat
    Participant

    Will the child theme update with all the latest Jevelin updates? Or is it a snapshot in time of the latest Jevelin update?

    dalkat
    Participant

    Still waiting on a reply please

    in reply to: Cache issue?

    dalkat
    Participant

    If you can please give me a PHP insert that will change the portfolio slug URL from

    /portfolio/title

    to

    /blog/title

     

    that would be very helpful! I think it was a unyson feature before

    dalkat
    Participant

    Can I just use a PHP inserter? A child theme will overwrite as soon as I update jevelin, right?

     

     

    dalkat
    Participant

    Help please this is urgent. This issue started after the Redux migration. Please help asap.

    also if i use wpbakery, does that mean I can delete redux?

    • This reply was modified 1 month ago by dalkat.
    in reply to: Cache issue?

    dalkat
    Participant

    I have shared login info. Please do not make live changes to the site, you can set up a copy on your local server.

    dalkat
    Participant

    I don’t have chrome so can’t check. But I was wrong it seems to be an issue for almost every browser. The data takes about 12 hours to pull from airtable and display front end.

    why might this be?

    in reply to: Cache issue?
Viewing 20 posts - 1 through 20 (of 122 total)