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  • janice9115
    Participant

    Hi, I tested it in Chrome as well. It shows up more there but it still disappears every once in awhile. I’m probably good with that but just so you all know that it does disappear every now and then.

    in reply to: Footer not showing up

    janice9115
    Participant

    Yes, I included that info below

    in reply to: video blog

    janice9115
    Participant

    Are you testing it from the front end? It is not in the spam folder. I can get it to deliver from the backend but it didn’t show up in my spam or in my email.

    in reply to: contact form

    janice9115
    Participant

    It may show up on your computer but it is not on mine and that is still a problem. I am using Firefox browser on a Mac. I went and tried it on a PC. There it showed up on more pages but not all and on one of the pages all I saw was the gray footer with no writing. So something is not right.

    in reply to: Footer not showing up

    janice9115
    Participant

    My screen does not give me that option. I attached a screenshot. There is not place to add a video URL and I have it marked as a video blog.

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    in reply to: video blog

    janice9115
    Participant

    The multiple logos are gone when I did what you said with the plugins. But I still cannot access the back-end to make changes. I am adding a screen shot to show where I choose “Back-End Options”. It takes me to a blank screen. It used to take me to a screen where I could change settings.

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    janice9115
    Participant

    When I go to Customize it gives me an option to change settings on the Front-End or Back-end. The front end option opens us but the back end give me a blank screen. I used to be able to edit on there. I cannot edit from the Back-end at all. Also, did you see the 3 logos. That happened after I updated everything.

    janice9115
    Participant

    Also, after I did those things I have three logos now. I will try to fix it but if you see it when you are looking at things, I was unable to.

    janice9115
    Participant

    I did everything you said. I cannot get to the background option of customizing. It is a blank screen.

    janice9115
    Participant

    Solution for this topic

    It is working now. Thank you!

    janice9115
    Participant

    I click the pencil and nothing happens.

    janice9115
    Participant

    Yes, I updated to the latest theme. I tested this username and password and it worked.

    in reply to: many things

    janice9115
    Participant

    I did you what you said and it still only imported the header and the footer. There is nothing else from the import even though I didn’t get an error.

    in reply to: many things

    janice9115
    Participant

    My drop-down menu stopped working. Not sure how to fix that.

    janice9115
    Participant

    I updated Jevelin and purged cache and it still doesn’t work. The dropdown menu doesn’t work and the slider on the “types of inspections” page doesn’t work. The login information I send you will work. I tested it. I also just noticed that the parallax image on the home page isn’t working either. Most of this happened after the WordPress update.

    • This reply was modified 3 years, 8 months ago by janice9115.

    janice9115
    Participant

    I don’t know how to update with that file. I use zip files to upload the template. My site doesn’t show my template has an update. I cleared my cache still. Made temp  user and password.

     

     

    janice9115
    Participant

    Yes, I would appreciate your help.  I have the info in the private field.

    in reply to: contact form

    janice9115
    Participant

    I have.  This is totally confusing me.  I have the right email address in the WP Mail SMTP plugin and in the Contact Form settings.  It just continues to send to the initial address I had in there.

    in reply to: contact form

    janice9115
    Participant

    Hello,  This change above (changing the email in the contact form) did not work. It is still sending it to the same email even though I put a different one in that field.

    in reply to: contact form

    janice9115
    Participant

    Hi,

     

    It worked but now I am trying to change the email address that the contact form goes to.  Now that I had it working I was going to change it to the store manager’s email but it’s still going to mine.  Is there a place other than the plugin that I need to change the email address?

    in reply to: contact form
Viewing 20 posts - 21 through 40 (of 41 total)