Forum Replies Created
Hi there,
Have you tried turning on Titlebar under the Jevelin Settings > Titlebar.
Let us know if that helps!
Best regards,
Shufflehound team
Hi there,
It is possible that there are some kind of errors in background, that prevents page loading.
Would it be possible to login to your website to debug this issue further? (you can share the details in the private information field). Otherwise you can just share a PHP error log, so we can inspect that.
Best regards,
Shufflehound team
Hi there,
Have you tried to tur off both “Author (without image) + Date” and “Author (with image) + Date” options under the Jevelin Settings > Blog?
That might help.
Best regards,
Shufflehound team
Hi there,
We just tested your website and the desktop and mobile devices and we could see the border radius just fine.
Did you manage to fix it?
Best regards,
Shufflehound team
Hi there,
It seems that the front page might be installed, but wasn’t set automatically as the front page (it sometimes happens). So the simple fix would be to find it in the page list and set it to the front page.
We just checked your website and it seems that currently the Gillion theme is not active.
Best regards,
Shufflehound team
Hi there,
We just added an option in the theme settings under the titlebar to show or hide the title:
Please test it and let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
Maybe you can give us a link to a page that has a broken layout?
One common issue could be that there are multiple page builders active and when opening/modifying the content in the wrong page builder that could break all the content.
Best regards,
Shufflehound team
Hi there,
We just updated all in our testing site and OCDI 3.1.2 with WordPress 6.3.1 seems to be working fine.
Can you please check if you have updated the theme to the latest 5.7 version?
Best regards,
Shufflehound team
Hi there,
Unfortunately, our theme supports only logo as media files.
We recommend creating SVG logo from your Site Title and it should look crisp like actual text were there.
Best regards,
Shufflehound team
Hi there,
It seems that you will need to increase upload limits, so you can try out our latest beta version.
Here we found an article that should help!
Best regards,
Shufflehound team
@jacquesb Did your issue also got fixed after the 3.16.2 Elementor update?
Hi there,
Sure! Did you see any errors that could help us figure out what is happening?
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know.
Most likely that was due to bug inside the Elementor itself.
Best regards,
Shufflehound team
You are welcome! 🙂
Can you please let us know if you see such issue also on our theme showcase pages – https://haste.shufflehound.com/ ? We need to understand if the issue is specific to your website or not.
That is strange as it worked for us and other users.
We can offer logging in to your website and debugging it further. If that would be fine you can share the login details in the private information field below.
Hi there,
Can you please share a link to your website, so we can inspect your setup?
Best regards,
Shufflehound team
Hi there,
Thank you for detailed information! The issue could be linked to Google’s updates from August 18th.
We added a fix that might help in the latest beta version:
Please test it and let us know if that helps! 🙂
Best regards,
Shufflehound team
Hi there,
We could consider to create an option for that.
So just to make sure we understood it correctly – you’d like an option where the post title doesn’t show up in the breadcrumbs, just so it doesn’t appear in two spots on the page?
Best regards,
Shufflehound team
Hi there,
We just added Instagram option for the Social Networks element in the latest beta version:
Please test it and let us know if that works! 🙂
Best regards,
Shufflehound team
