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Viewing 20 posts - 761 through 780 (of 3,602 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    Sorry for the slow response.

     

    It seems that our theme doesn’t support such large logos there. We are considering adding an option that would enable the theme to show full sizes logos there.

     

    Best regards,

    Shufflehound team

    in reply to: Header Logo Cropping

    Shufflehound
    Moderator

    Hi there,

     

    We just tried to test it, but we couldn’t close the cookies window to check your website content. It seems that the cookie message buttons aren’t working.

     

    Can you please check that?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Not sure if we have received it.

    Can you try to attach it under the private information field?

     

    Best regards,
    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Last week we released a new Jevelin 5.7 update, which included the latest WPBakery page builder version. Have you updated the theme?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that the Instagram Feed Gallery plugin might have compatibility issues with this block. Please try to disable it and see if that fixes the issue.

     

    Best regards,

    Shufflehound team

    in reply to: Tabs (old) not working

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share your website link with us so we can inspect your setup and better answer to your questions?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    When searching if AMP is still needed in 2023 we found such text in Google itself – Google states that “using the AMP format no longer is required,” and any page is eligible to receive its Top Stories carousel.

     

    AMP has some strict rules on how much styling and scripts can AMP sites have, so most of the AMP sites have limited functionality with main features only.

    Shufflehound
    Moderator

    Hi there,

     

    You should be able to change it by using the Loco Translate plugin.

    Here is a short tutorial on how to use it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Afterward, you can just add the license to the new place and the old place license should stop working automatically.

    in reply to: Activate Theme by code

    Shufflehound
    Moderator

    Hi there,

     

    Have you activated all the required plugins like WPBakery page builder and Redux framework?

     

    Best regards,

    Shufflehound team

    in reply to: Missing theme demo?

    Shufflehound
    Moderator

    Hi there,

     

    This usually isn’t related to the theme, but more on the WordPress settings/plugins. We have some functions that detect if the HTTPS version is used, but the theme doesn’t do redirects.

    We found an article that might help you.

     

    Best regards,

    Shufflehound team

    in reply to: Forcing Http to https

    Shufflehound
    Moderator

    Hi there,

     

    No worries! You can activate it in your local environment and after the you will be able to move it to the actual server.

     

    Best regards,

    Shufflehound team

    in reply to: Activate Theme by code

    Shufflehound
    Moderator

    Hi there,

     

    Please try our lastest beta version, which included the latest WPBakery page builder version:


    Please login to access this file

     

    Let us know if that works!

     

    Best regards,

    Shufflehound team

    in reply to: Updating WPBakery

    Shufflehound
    Moderator

    Hi there,

     

    AMP plugin version is limited and not always recommended, so we recommend testing it with a disabled AMP plugin and seeing if that works for you.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know which translation plugin you are using? (it seems that you didn’t mention the plugin name).

    We want to test it on our site to see if we can replicate the issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is strange, would it be possible for us to log in to your website, so we can inspect this issue further? (you can share the login details inside the private information field)

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: WP Bakery 6.13.0

    Shufflehound
    Moderator

    Hi there,

     

    Sure, here is the latest beta version, with the latest WPBakery included:


    Please login to access this file

     

    Most likely we will release it this week.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to your website, so we can inspect your setup? Also, are you using the latest theme version? (4.6)

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 761 through 780 (of 3,602 total)