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Viewing 20 posts - 821 through 840 (of 3,630 total)
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  • Shufflehound
    Moderator

    Can you please let us know if in the dashboard the YouTube embed is also small?

    Shufflehound
    Moderator

    In that case, you can try to:

    • remove the code we just sent
    • go to the edit page of the post
    • find the YouTube embed block
    • set alignment to none (see in the attachment below)

     

    Let us know if that works! 🙂

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    We are sorry to hear that.

     

    Can you please let us know if the theme is updated to the latest version? (5.6)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You’re very welcome! 🙂

    in reply to: about theme

    Shufflehound
    Moderator

    That is great that the image size issue is fixed! 🙂

     

    The screenshot with the categories list gives us a little bit better understanding of the issue. But just to make sure we understood this correctly:

    • Photography is the parent category?
    • Places and people are child categories (below the parent category)?

     

    It starts to seem that our portfolio element doesn’t have the functionality needed for this setup

    Shufflehound
    Moderator

    It seems that those social icons are working fine and we don’t see any CDN-related issues.

    Did you manage to fix it?

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you might want to disable the AMP plugin.

    After that check if the issue is fixed. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    You can try this custom CSS:

    .wp-block-embed {
        display: table;
    }

     

    Please add it to the theme settings and let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    It seems that our theme has a compatibility issue with plugin one of your installed plugins – Post and Page Builder by BoldGrid as it is overwriting our styling for the portfolio carousel.

     

    Can you please try to disable it? And see if that improves it?

    Shufflehound
    Moderator

    That is great! 🙂

     

    The 5.0.4 version didn’t have the auto-update functionality. Now after the update this feature should be available after entering the license code in the dashboard.

    Shufflehound
    Moderator

    It seems that the issues are coming from the Yellow Pencil plugin.

    Please disable it for a moment and see if the issue is gone.

     

    Below we have attached a screenshot of the code that the Yellow Pencil generated and what is causing this issue.

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    We have confirmed your refund request.

     

    Best regards,

    Shufflehound team

    in reply to: about theme

    Shufflehound
    Moderator

    Hi there,

     

    We can see that your website has a lot of CDN-related issues (multiple files are not loading correctly).

    So can you please check that first?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We have created a custom CSS which might improve the image crop situation for the portfolio slider, which you can add under theme settings:

    .sh-portfolio-single-slider .sh-ratio-content {
        background-size: contain;
        background-repeat: no-repeat;
    }
    

     

    Let us know if that helps!

    Shufflehound
    Moderator

    Hi there,

     

    Currently, the WPBakery page builder is the recommended page builder for Jevelin as Elementor currently doesn’t have many elements available.

    In the WPBakery page builder, we have added a section templates, which could be helpful in this case, you can browse/add them in the WPBakery page builder front-end mode at the top left corner under the “Templates” icon.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great!

    It seems there might be a bug, for now, you can try this custom CSS by adding it to the theme settings:

    #sidebar h3.widget-title {
        font-size: 21px!important;
    }

     

    Let us know if that works!

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if you are using the latest Jevelin theme version? The issue should be fixed in the 5.6 version.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Great! The image can be changed by using the Featured Image option on the right side.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please disable PHP error visual reporting?

    You can follow this guide here.

     

    Let us know if that helps!

     

    Best regards,
    Shufflehound team

Viewing 20 posts - 821 through 840 (of 3,630 total)