Forum Replies Created
Hi there,
We just tested your website and the font seems to be loading fine for us.
Below we have attached a screenshot of how it looks.
Best regards,
Shufflehound team
Great! Thank you for letting us know 🙂
Thank you for sharing the link.
Regarding the image sizes, you can change the Blog Posts element Style option from Masonry 2.0 to Gid 2.0 and that should change images to a fixed height.
About featured images you want them to disable for all images or only for some specific ones?
Hi there,
We just tested your website and couldn’t see any overlapping issues (see the screenshot below).
Regarding your questions:
- Can you please give more details regarding this?
- At least on mobile, the height seems to be fixed
- In the WPBakery header builder element, there should be a buttons tab where you can add more buttons.
Best regards,
Shufflehound team
Hi there,
Regarding the Categories option please try to enter the category names manually and separate them by the new line / enter button.
For example:
Category 1
Category 2
About the other issues you’ve mentioned, we’re having a bit of trouble understanding them. Do you think you could send us a few screenshots? That might help us to understand it better.
Best regards,
Shufflehound team
Hi there,
Can you please share a link where we can inspect this issue further? That would help a lot.
Best regards,
Shufflehound team
Hi there,
Did you manage to fix it?
Currently, we don’t see any duplicate content.
Best regards,
Shufflehound team
Hi there,
We just tested your website and we saw some animations, so we will need more details about what exactly isn’t working correctly.
Best regards,
Shufflehound team
Hi there,
That depends on your current post layout settings. Firstly you should disable the sidebar, so the content could go full page width.
After that, you can add images and sections to the block editor under the left top + button. There you can also take a look at the patterns section for predefined sections.
Another option is to use the Elementor page builder by clicking on the “Edit with Elementor” button as it is a much more powerful page builder.
Best regards,
Shufflehound team
Hi there,
We are sorry to hear that you’ve had a less than satisfactory experience with our theme and customer support.
Regarding the refund, please note that since the purchase was made on Themeforest, the refund process needs to be initiated there. Following this, we’ll confirm the process on our side.
Best regards,
Shufflehound team
Hi there,
It might be worth considering reducing the PHP version as an alternative solution. By doing so, you may find that the issue is resolved. It seems that some plugin developers have not fully fixed multiple issues related to PHP 8.*, which is why currently don’t use the latest PHP version for most of our live websites.
Best regards,
Shufflehound team
Hi there,
We activated the default WordPress theme and it had the same issues. So it seems that is somehow related to your website installation.
We recommend reaching out to your hosting provider. They should be able to help you.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can see your setup and recommend the right solution for this?
Best regards,
Shufflehound team
Hi there,
Can you please give us more information regarding what is not displaying correctly? A screenshot would also help a lot.
Best regards,
Shufflehound team
We’re considering adding this feature.
In the meantime, you can accomplish this with the page builder by inserting a sidebar on the right side for the content, but we understand that this workaround might not be the most convenient solution.
Hello,
Usually, theme files don’t contain any data and it is safe to update to newer versions. Only if you have created custom modifications to the theme itself then it could be an issue. But that is not recommended and should be done via a child theme, so you can receive future security and feature updates.
Best regards,
Shufflehound team
Hi there,
Sure, if you want a fully blank page without a header and footer then it is possible to disable the header and footer sections in the page settings.
Best regards,
Shufflehound team
Hi there,
Would you mind sharing with us the version of PHP you’re currently using? This will help us to test it.
Currently, it seems that your PHP version might be a bit too new and causing some issues. We might have to work on a bug fix update for that.
Best regards,
Shufflehound team
Hi there,
Sure, can you please give us more details about where and how you want to specify the categories? A screenshot would help a lot.
Best regards,
Shufflehound team
Hi there,
Can you please let us know what exactly you want to achieve?
Maybe you can share a link or a screenshot with us so it is easier to understand.
Best regards,
Shufflehound team
