Forum Replies Created
Hi there,
We just tested the demo importer again and there indeed are no error messages. The issue most likely is that there already was some demo content imported and as our demo content importer won’t overwrite any existing data it just doesn’t do anything. So we manually created the Apply form page and imported Slider Revolution slide from the Education demo.
Hopefully, that helps.
Best regards,
Shufflehound team
Hi there,
That is great that it worked! 🙂
Regarding your questions
- Layout shifting issues usually start after performance plugin usage. Can you please let us know if you are using performance optimization plugins? And if yes, can you please try to disable them?
- We didn’t see any large gaps, did you manage to solve them?
- Sure, please try adjusting Jevelin Settings > Blog > Post Overlay and set it to Style 3
Best regards,
Shufflehound team
Hi there,
Currently, it seems that the only thing we can recommend is to try to switch to predefined theme layouts under Jevelin Settings > Header and see if that improves it.
Best regards,
Shufflehound team
Oh, the latest version in 5.5.1
Please try upgrading it and see if that works.
Hi there,
You can try this custom CSS by adding it to the theme settings:
.content-with-sidebar-left .blog-style-masonry article, .content-with-sidebar-right .blog-style-masonry article width: 33.3%; }
Let us know if that works.
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know!
It might have been the Unyson plugin as it is deprecated and is known to cause a lot of different kinds of issues.
Best regards,
Shufflehound team
Hi there,
First of all, can you please let us know if you are using the latest theme version? Because we are delivering updated via our theme updates.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can inspect your setup?
Best regards,
Shuflehound team
Hi there,
Can you please try adding this custom CSS to the theme settings?
@media (max-width: 500px) { body .container max-width: 92%!important; } }
Let us know if that works!
Best regards,
Shufflehound team
Great! 🙂
Can you please share a link o the page where Masonry 2.0 is enabled, so we can take a look?
You can enable 3 columns layout by disabling the sidebar as we previously tested that it is pretty narrow for 3 columns there with the sidebar.
Hi there,
This is a tricky one as we have made improvements regarding this feature, but it doesn’t always work.
Can you please share a link to your website, so we can take a look?
Also, is the theme updated to the latest version?
Best regards,
Shufflehound team
Sure, it shouldn’t replace any content.
But just in case we recommend creating a backup before importing demo content. In some website hosting that is built in the panel, otherwise, you can do that with some backup plugin.
Let us know when we can test the demo importer!
You are welcome! 🙂
You are welcome! 🙂
It seems that the issue is due to website file writing restrictions (see the screenshot).
The plugin needs permission to write the content, otherwise, demo content installation isn’t possible. You can try to contact your website hosting to solve the issue.
You can try this custom CSS by adding it to the theme settings:
.masonry-shadow .post-meta-two { display: none!important; }Let us know if that works! 🙂
Hi there,
One of the reasons might be that we have removed the option to add it via theme settings and it might be stuck for you. You can try resetting the social network section in the theme settings (if you are using Redux Framework) or you can try this custom CSS by adding it to the theme settings:
.social-media-gplus { display: none!important; }Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
Sticky header options only work with our built-in headers. As you add your own custom header our options don’t work anymore.
We inspected your custom header and it seems that we might have found the cause – you need to remove transform CSS attributes for the #page-container block and your sticky header should work just fine.
Let us know if that works. 🙂
Best regards,
Shufflehound team
Hi there,
We can help you with that.
Firstly, can you please share a link to your website, so we can inspect your website setup?
Best regards,
Shufflehound team
Hello,
That is strange, would it be possible for us to log in to your website, so we can inspect this issue further? You can share the login details in the private information field.
Best regards,
Shufflehound team
