Forum Replies Created
We improved your font loading CSS and now it seems to work fine.
Can you please test it?
Hi there,
Thank you for the link.
Currently, we don’t support changing the share button actions. We can only change the action order, for example, here we changed to facebook and mail first. You can add it in the theme settings > CSS & JS section.
.sh-social-share .jssocials-shares { display: flex} .sh-social-share .jssocials-share-facebook { order: -1 } .sh-social-share .jssocials-share-email { order: -1 }Best regards,
Shufflehound team
Hi there,
It depends on your website setup, but most likely you can change it in the page builder settings.
Let us know if you need further help.
Best regards,
Shufflehound team
We saw that, but this link seems incorrect because if it is added in the theme settings it should start with / or your website domain https://www.eposcomputer.com
So we tried this link – https://www.eposcomputer.com/fonts/barlow-v12-latin-regular.woff , but it didn’t work.
Hi there,
Sorry for our late response.
We just tested it and we can confirm that. Do you have any performance optimization plugins installed? Like file minifiying or page caching?
Other than that can you please test the Jevelin accordion element? Maybe it will work better than the WPBakery one.
Best regards,
Shufflehound team
Sure, we tested multiple plugins and couldn’t find any compatible with our theme.
Maybe you can just reset the publish date when updating? It is pretty easy and can be done with just a few clicks, see here.
Can you please let us know what is the full URL of the font file location?
We just added some custom CSS in the theme settings.
Can you please take a look now? 🙂
Hi there,
Sorry for our late response.
We just checked your website and for us, it seems that it looks like same both when logged in and when viewing your website as a guest.
Best regards,
Shufflehound team
Hi there,
Thank you for your login details.
We may have some ideas on how to fix it, but can we access the theme settings? It seems that we can’t access them at the moment.
Best regards,
Shufflehound team
Hi there,
Yes, we finally found the issue: your child theme has an old footer.php version that overwrites our new footer.php file.
The solution is to just remove footer.php file from jevelin-child theme or to change its content to the new version.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please share a link to your website, so we can see your current progress? (if needed you can share it in the private information field below)
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know and sharing the solution! 🙂
Best regards,
Shufflehound team
Hi there,
Thank you for the login details.
After a long chat with our hosting company, we determined that your website uses a bad IP address, that has been blacklisted – https://cleantalk.org/blacklists/162.214.80.52 due to spam and brute force attacks. And we are not sure what currently we can do about that. Our hosting company recommends thinking about changing the IP.
In the meantime, we have manually installed the WPBakery page builder and we also updated the Slider Revolution plugin to the latest version.
Best regards,
Shufflehound team
Hi there,
Sorry for that.
We are working on it!
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
One way would be by using an image element and uploading icons as SVG images (you will need this plugin for that to work). In this case, icons should look as good as the built-in ones.
Best regards,
Shufflehound team
Hi there,
Good question.
It seems like functionality that a plugin could add, but currently we didn’t find any plugins that offer that.
But we managed to find a custom code that might provide the functionality you need.
Best regards,
Shufflehound team
Hi there,
If you currently do not use the Unyson page builder, please try to do migration from the old theme framework plugin to the new one.
It is a pretty simple process and can be done under Jevelin (left admin sidebar) > Framework Upgrade and follow the steps.
It might fix this issue, so please let us know if that worked!
Best regards,
Shufflehound team
Hi there,
That is great!
Thank you for letting us know. 🙂
Best regards,
Shufflehound team
