Forum Replies Created
Hello,
Thank you for providing the login link.
We checked the footer links and noticed that none of them currently have the “Open in new window” option enabled. To resolve this, you can enable this option for each link by:
- Editing the footer with Elementor.
- Clicking the gear icon (Link Options) next to the link field.
- Checking the “Open in new window” option.
We tested enabling this option on one link, and it worked as expected. Please enable it for all links you’d like to open in a new tab. Let us know if you need further assistance.
Best regards,
Shufflehound TeamThank you for clarifying. Since the steps to enable links to open in new windows have already been completed, we’d like to inspect this issue further directly on your website. Could you please provide us with temporary login credentials or enable access so we can investigate and resolve this for you?
Looking forward to your reply.
Hello,
Thank you for clarifying! It seems there was indeed a bug causing this issue. We’ve uploaded a beta version of the theme to your website, which should resolve the alignment problem.
Please take a look and let us know if the issue persists. 🙂
Best regards,
Shufflehound TeamHello,
Thank you for the update. It seems your website is now working correctly, and we were able to take a look at the footer.
To ensure links open in a new window, please follow these steps:
- Edit the footer using Elementor.
- For each link, click the “Link Options” icon (gear icon) next to the link field.
- Enable the “Open in new window” option.
If this doesn’t resolve the issue, let us know, and we’ll investigate further.
Best regards,
Shufflehound TeamYou are welcome! 🙂
The latest Elementor updates introduced some back-end changes that required us to adjust our theme’s code to ensure compatibility. While it may not affect all themes, certain customization in ours needed updates to align with these changes.
Hello,
Thank you for your kind words about our themes! We’re glad to hear you’re enjoying Gillion and Jevelin. 🙂
We’ve tested the blog section on both mobile and desktop modes, and the layout seems to display correctly on our end. Could you confirm if the issue has been resolved, or if it’s still persisting on your device?
Best regards,
Shufflehound TeamHello,
You can update the WPBakery Page Builder from the admin panel by navigating to Appearance > Install Plugins. Please check that the theme is fully updated beforehand.
In some cases, it may be necessary to temporarily deactivate the WPBakery Page Builder plugin before updating it.
Best regards,
Shufflehound TeamHello,
It seems we cannot access your website at the moment as it displays: “There has been a critical error on this website.” This is likely related to the latest Elementor update.
We’ve implemented changes in our theme that should resolve the issue. Please download and test the updated version using the link below:
Best regards,
Shufflehound TeamWe found a video that shows exactly how to make it work:
We found a detailed video guide that explains step-by-step how to enable it:
Hello,
We’re sorry, but the PSDs or editable formats for the homepage assets aren’t available as part of the theme package. The assets included with the theme are optimized specifically for web usage.
If you need further assistance or have any additional questions, feel free to let us know.
Best regards,
Shufflehound TeamHello,
Currently, we don’t have such a built-in feature, but you can use Sticky Header Effects for Elementor plugin with this custom CSS:
.sh-header .container { max-width: none!important; }After the setup, you can enable it for the header section under advanced tab.
Best regards,
Shufflehound team
You are welcome! 🙂
It seems the issue is related to the latest Elementor 3.26.0 update, which has caused issues on some sites. To resolve this, I’ve downgraded Elementor to the previous stable version, and your site appears to be working fine now.
It should be working fine now, and I suggest avoiding this update for the time being
Clicking “Edit with Elementor” alone shouldn’t cause the entire website to crash. Did you make any changes before this happened, such as installing new plugins, updating WordPress, or something else?
This is basic Elementor functionality, and we haven’t heard of cases where it would crash the entire website.
Is the admin panel still accessible?
Hello,
Thank you for clarifying!
You’re absolutely right – the link for the Haste was missing earlier. It should now be added.
The Haste Element Library is designed to help you do exactly that: it allows you to directly add the sections we’ve showcased, like the Pricing Table and FAQ, to your page. Simply open the Elementor page builder, scroll to the bottom, click on Haste Library icon, and select the sections you want to include.
Best regards,
Shufflehound TeamHello,
Thank you for reaching out!
Regarding the support form, could you please share a screenshot of the bottom section of this page: https://support.shufflehound.com/forums/forum/haste-theme/? This will help us understand where the issue might be. Additionally, we recommend temporarily disabling any ad-blockers, as they can sometimes interfere with form visibility.
For the Pricing Table and FAQ:
We recommend using the Haste Element Library, which is accessible within the Elementor page builder. You’ll find it at the bottom of the page editor. This library allows you to easily import pre-designed elements and customize them for your needs.Let us know if you need further assistance! 🙂
Best regards,
Shufflehound TeamHello,
We checked your website and indeed noticed the problem with the black background and the footer displaying over the blog content. Unfortunately, we couldn’t replicate this issue on our end, so it might be related to custom modifications or specific settings on your site.
To potentially fix the issue, you can try adding the following CSS code:
@media (min-width: 1023px) { .container.entry-content { display: flex; gap: 20px; } }Let us know if that fixes the issue! 🙂
Best regards,
Shufflehound TeamHello,
Thank you for reaching out to us!
To assist you better, could you please confirm the following:
- Are you using a child theme to modify the functions.php file?
- Are you using the Unyson Framework or the Redux Framework? You can verify this by checking which plugin is active.
- Could you let us know the exact changes you made to the functions.php file and the specific actions after which this issue occurs?
Looking forward to your response! 🙂
Best regards,
Shufflehound Team
