Forum Replies Created
Thank you for the suggestion! 🙂
Can you please check it now?
That is strange, currently, we are not sure what might have happened and how your website looked before, but we can offer to log in to your website and inspect this issue further (you can share login details in the private information field)
Can you please give us a link to your website, so we can inspect it?
Oh, it seems that still our forum doesn’t want to allow adding that video file.
Maybe you can upload it somewhere and share a link?
The download button now should be available for you. 🙂
Regarding the side button customizations – we will think about it and will consider adding more customization options in the future.
You are welcome! 🙂
Then it is possible that you also need to activate the WPBakery page builder plugin for the content to display correctly.
It seems that it might be related to the performance plugins, but we added a small custom CSS fix that should fix it.
Let us know if that worked!
Can you please reupload the video again?
We made some changes and the mkv file format might work now.
It seems that in the haste.shufflehound.com we have had this switch for some time now. Any ideas about when did you take that screenshot?
We created a bug fix update that should fix that border-radius issue below (browser cache cleaning might be needed after the update):
Let us know if that works! 🙂
Hi there,
Make sure that the required plugins are activated. It is either Unyson Framework (for old installations) or Redux framework (for new installations). You can install/activate it under the Gillion dashboard > Install plugins page.
Best regards,
Shufflehound team
After our last message, we haven’t tried to login into your website.
We are not sure what that is about, but without further testing this issue we can’t tell how to fix it as there could be too many causes for it. If you don’t feel safe entering the admin details here, you can send them to our email [email protected]
Hi there,
Good question, currently we have only one way to import the demo content and it is with all of the content (we use a plugin that currently doesn’t offer to change that).
We could provide theme settings here, but will you also need the homepage content?
Best regards,
Shufflehound team
Thank you for letting us know!
We will mark this as close, but let us know if the issue recurs.
We can confirm your issue, but currently, we have no clues on why that could happen.
Would it be possible for us to log in to your website, to test it further? (you can share the login details in private information field)
Oh, we meant if you can show us where did you see the switch with the two icons (the first of your screenshots).
Yes, we already saw that you have the single switch version on your website.
It seems that the combined button is our default switch for the dark mode.
Can you give us a link to where you found the old variation?
Hi there,
First of all, can you please add the custom CSS we have mentioned above? It is needed to fix the width issue.
About the issue itself, it seems that we didn’t quite understand it. Maybe you can attach a screenshot or video?
Best regards,
Shufflehound team
