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Viewing 20 posts - 1,141 through 1,160 (of 3,575 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    It seems that your website has SSL or HTTPS issues as on the shop page we can see that some assets are trying to load on HTTPS, but failing.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    You are welcome! šŸ™‚

    We also made changes to our servers, which may fix the plugin installation issue.

     

    Best regards,

    Shufflehound team

    in reply to: plugin install issue

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    We have noticed that some websites had issues with connection to our servers. So we made multiple changes to our servers to fix this issue.

     

    Can you please try it now?

     

    Best regards,

    Shufflehound team

    in reply to: Import Demo failed

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    We have noticed that some websites had issues with connection to our servers. So we made multiple changes to our servers to fix this issue.

     

    Can you please try it now?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Are you using the latest theme version? In the recent theme versions, we did add fixes for issues like this.

    Shufflehound
    Moderator

    Hi there,

     

    You can download it below and install it as ZIP under Appearance > Themes:


    Please login to access this file

     

    Can you please let us know which WPBakery page builder version is active? As it seems that the plugin may be causing the issue.

     

    Best regards,

    Shufflehound team

    in reply to: Upgrade from 3.6.0

    Shufflehound
    Moderator

    Did you try it from a fresh browser or did you try to clear the website cache?

    Shufflehound
    Moderator

    We are glad that it worked! šŸ™‚

    Shufflehound
    Moderator
    It seems that there are two ways to do that:
    1. Go to the layer option tab and select “Size & Pos” click on the image that you want to make full width and then in the section “Position & size” change Layer Align to “Scene”
    2. Try adding the image as the background, here is the video explanation –Ā https://www.youtube.com/watch?v=UotKGlljp0k

     

    Hope it helps.

    in reply to: Banner problem

    Shufflehound
    Moderator

    We just did some testing and it seems that the left and right side spaces seem to be related to the Slider Revolution settings. So we can recommend adjusting the Slider Revolution settings.

    in reply to: Banner problem

    Shufflehound
    Moderator

    We are glad that it worked! šŸ™‚

    in reply to: Banner problem

    Shufflehound
    Moderator

    Hi there,

     

    Please try to go to the Jevelin Settings (at the topbar) > Header and try adjusting the Header Template option.

     

    Let us know if that helps.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It is possible that you have WPBakery page builder content installed and it is not recognized in the Elementor page builder.

    We can recommend to try installing Elementor page builder demo content (if you have not already done it)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Not sure why that happened, but we added a custom CSS for this issue.

     

    Can you please take a look?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We changed the column padding to 0 (where the revolution slider is located) and now it seems to work fine.

     

    Can you please take a look?

    in reply to: Banner problem

    Shufflehound
    Moderator

    Hi there,

     

    Unfortunately, the Unyson page builder has been deprecated for some time due to stopped development and the new bugs that are appearing. So we are not really sure if we can help with this one. We can only recommend migrating to the WPBakery page builder, which has almost all our old elements with exact options.

     

    About the footer, most of its content can be seen inside Appearance > Widgets. We recommend installing Classic Widgets plugin when using that page with the latest WordPress versions. The copyrights can be modified under Jevelin settings.

     

    Hope it helps. šŸ™‚

     

    Best regards,

    Shufflehound team

    in reply to: Missing sections

    Shufflehound
    Moderator

    You are welcome!

    in reply to: Portfolio Fancy

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share a link to your website, so we can see your current progress? (if needed you can share it in the private information field)

     

    Best regards,

    Shufflehound team

    in reply to: Banner problem

    Shufflehound
    Moderator

    Hi there,

     

    It seems that currently, we don’t have such functionality.

    This would require some custom coding.

     

    Best regards,

    Shufflehound team

    in reply to: Portfolio Fancy

    Shufflehound
    Moderator

    Hi there,

     

    We just tested some layouts and it seems to be working fine in our demo sites.

    Can you please send us a link to the post, so we can do some further testing?

     

    Best regards,

    Shufflehound team

    in reply to: Image Gallery Bug
Viewing 20 posts - 1,141 through 1,160 (of 3,575 total)