Forum Replies Created
Hello,
Thank you for reaching out. We’re sorry to hear about the issue you’re facing with the Slider Revolution.
Please try the following steps to resolve the issue:
- Reinstall Slider Revolution: Sometimes, plugin files can become corrupted. Please try reinstalling the Slider Revolution plugin by deactivating and deleting it, then reinstalling it again.
- Clear Cache: If you’re using any caching plugins, try clearing your site cache as it might be displaying outdated content.
- Update Everything: Ensure your WordPress, theme, and plugins are updated to their latest versions.
If the issue persists, please share temporary access to your site so we can take a closer look.
Best regards,
Shufflehound teamHello,
That’s strange that the Portfolio section didn’t work without Unyson activated, we will need to investigate this further. It’s great to hear you found a solution by using WPBakery Page Builder! Thank you for sharing that workaround. We’ll keep looking into this to see if there’s a possible solution on our side.
If you need any further assistance, feel free to reach out.
Best regards,
Shufflehound TeamHello,
In the previous update, we have made changes to ensure the Portfolio section works without the Unyson framework being active. It seems a few additional adjustments were needed, but it should now work fine in the latest beta version. Please give it a try:
Regarding the featured image issue, it seems the bug is coming from Unyson, and unfortunately, we currently don’t have a fix other than migrating to Redux, where the Portfolio works correctly. We will keep working on a solution, but there are limitations on what we can address from the theme side.
Best regards,
Shufflehound TeamHello,
Could you please confirm if you’ve tried disabling the Unyson plugin as previously suggested? This step can help determine if the issue is related to Unyson.
Best regards,
Shufflehound TeamThe issue might be related to the Unyson framework. I have tested it on our demo site using the Redux framework, and everything worked as expected. Could you please try temporarily disabling the Unyson plugin and then check if the featured image saves correctly?
You might need the latest beta version to make portfolio work without Unyson and Redux:
Let us know how it goes.
You are welcome! 🙂
Hello,
Thank you for your patience. We’ve added further improvements for WordPress 6.6 in the latest theme update.
Please update to the latest version and check if the save button issue is resolved. If the problem persists, kindly let us know, and we’ll continue to assist you.
Best regards,
Shufflehound TeamHello,
Thank you for reaching out. Please try updating to the latest beta version of Jevelin, as it includes several fixes for compatibility with WordPress 6.6, which may resolve the issue with the featured image not saving:
If the problem persists after updating, feel free to let us know, and we’ll gladly assist you further.
Best regards,
Shufflehound TeamHello,
Thank you for your understanding. We’ve done significant work to ensure that our theme continues to function after the Unyson plugin was abandoned. This includes fixing bugs that affected existing Unyson users and making it possible to switch to the new page builder and framework.
You can continue using Unyson if it’s working for your site. If you need any help with this, feel free to reach out.
Best regards,
Shufflehound TeamHello,
Thank you for reaching out and for providing detailed information about the issues you’re facing with Elementor 3.0 and the Haste theme.
We apologize for the inconvenience caused. We’ve released a new update for the Haste theme that includes fixes for the issues you’ve mentioned, such as the sticky sidebar functionality and compatibility with Elementor’s DOM improvements. Additionally, we’ve addressed the Swiper library conflict, allowing the theme to function properly without needing to downgrade.
Please update the theme to the latest version and let us know if you encounter any further issues. We’re here to help! 🙂
Best regards,
Shufflehound teamHello,
Thank you for your patience and for providing the website link.
It looks like the custom CSS modifications are causing the scaling issues on different screen sizes. Specifically, the following custom script seems to be affecting the layout on tablets and laptops:
#content .wpb-content-wrapper { display: inline-block; -webkit-transform: translatex(12px) translatey(-38px); -ms-transform: translatex(12px) translatey(-38px); transform: translatex(12px) translatey(-38px); }For mobile devices, there might be additional custom CSS impacting the layout. Since this is related to custom changes, it falls outside of our scope of support. However, I recommend reviewing the custom CSS and testing it across different devices to identify the specific changes needed.
Let us know if you need further assistance, and we’ll do our best to guide you!
Best regards,
Shufflehound teamHello,
Thank you for your patience, and great catch on the issue regarding emojis. We’ve been working on a server-side fix for this, and it should now be live. Please try importing the demo again and let us know if the issue is resolved. 🙂
Best regards,
Shufflehound TeamYou are welcome! 🙂
Hello,
Thank you for reaching out and for your kind words about the Jevelin theme! 🙂
To help you with the scaling issue, could you please share a link to your website? This will allow us to take a closer look at the specific areas that are not displaying well on smaller screens.
If you are using Slider Revolution or custom content blocks, you may need to adjust the settings specifically for mobile devices. Our pre-built demos already include optimized responsive settings, so we recommend using those as a base and customizing from there. However, if you’ve created custom content, manual adjustments to responsive settings may be necessary to achieve the best appearance across all screen sizes.
Best regards,
Shufflehound teamHello,
Thank you for reaching out and sharing the details. It looks like you’re almost there with your sticky header. You can indeed resolve this with some custom CSS. Please try adding the following code:
#page-container .sh-sticky-header-active .sh-nav > li.menu-item > a { color: #474747 !important; }This should change the navigation item font color when the sticky menu is active. If you need further assistance, feel free to reach out! 🙂
Best regards,
Shufflehound teamHello,
Thank you for reaching out and providing the details.
It seems that recent changes in WordPress 6.6 may have affected the visibility options for the main post image in the Jevelin theme. We have released an update that includes improvements to address this issue. Please update your theme to the latest version below:
After updating, you should regain the ability to show or hide the main post image in your articles. If you continue to experience problems, please let us know and we’ll be happy to assist further. 🙂
Best regards,
Shufflehound teamHello,
Unfortunately, there isn’t an automated plugin to convert Unyson Page Builder content to WPBakery Page Builder. However, you can continue using the Unyson framework if your site functions well with it. If you’d prefer to switch fully to WPBakery, you would need to manually recreate each page.
Let us know if you need further assistance with this!
Best regards,
Shufflehound TeamHello,
We apologize for the delay in responding to your previous ticket and the inconvenience you’re facing. We’ve just replied to your original ticket, so please check it for further assistance.
Best regards,
Shufflehound teamHello,
I’m sorry you’re experiencing issues with your fonts. This is likely because your theme hasn’t been updated to the latest version. Updating should resolve the problem, especially since the Unyson framework has been deprecated. Please follow these steps:
- Update via Dashboard (if you have activated your license there):
- Go to
Dashboard > Updatesin your WordPress admin area. - Check for available updates for your theme and install them.
- Go to
- Download Latest Update from ThemeForest (if your theme version doesn’t support dashboard updates):
- Log in to your ThemeForest account.
- Navigate to your downloads and find the latest version of your theme.
- Download the update and follow the theme’s instructions to install it.
- Clear Cache:
- After updating, clear your browser and site cache to ensure all changes take effect properly.
If you continue to experience issues after updating, please let us know, and we’ll be happy to assist further. 🙂
Best regards,
Shufflehound TeamHello,
I apologize for the delayed response. The “Open link in a new window/tab” option should still be available when editing your menu items. I have attached a screenshot below showing where you can find it.
Please follow these steps:
- Navigate to
Appearance > Menusin your WordPress dashboard. - Click on the Screen Options tab in the top right corner.
- Ensure that the Link Target option is checked.
- Expand the menu item you want to edit, and you should now see the “Open link in a new window/tab” checkbox available.
If the option still isn’t visible, could you please let us know which theme framework you are using—Unyson or Redux? This will help us provide more specific assistance.
Best regards,
Shufflehound Team
