Forum Replies Created
Hi @tailored media,
I hope you are well today and thank you for your question.
To achieve this you can just copy the modified template files from parent theme and add it in the child theme in same directory structure.
Best regards,
Shufflehound teamThank you for sharing the site details but your shared details are not working for me so could you please make sure it is working?
Solution for this topic
Hi @Benjam1n,
I hope you are well today and thank you for your questions.
How do you reduce the “Section” height when the padding has already been set to “0”. If you take a look at http://www.benjaminbrain.com and look at the “About Me” section on the homepage, there is loads of white space above and below the text – even though all padding is set to “0”.
Also, on my “connect” page – http://www.benjaminbrain.com/connect – there is a big white gap at the top of the page. Again, all padding is set to “0”
This is because you have added padding to the column in which you have added About Me text so please remove padding from column also.
On the connect page i can see you have not set section padding to 0 as shown in the attached screenshot.
The Revolution Slider does not show up as I would like on a mobile device. Is there a way of the site showing a Slider for desktop and a different one for mobile devices?
You can check on the following pages whether the Revolution Slider plugin supports it.
https://www.themepunch.com/revslider-doc/layer-mobile-visibility/
https://www.themepunch.com/faq/dynamically-change-slider-layout-mobile-devices/
Is it possible to link the contact form up to an autoresponder service such as mailchimp or aweber and how do you do it?
The theme contact form doesn’t support it but you can achieve this by using the following contact form 7 plugins.
https://wordpress.org/plugins/contact-form-7/
https://wordpress.org/plugins/contact-form-7-mailchimp-extension/
Is there way of adding a newsletter subscription box to the homepage?
You can use any of the following plugins to achieve this.
https://wordpress.org/plugins/email-subscribers/
https://wordpress.org/plugins/newsletter-sign-up/
https://wordpress.org/plugins/newsletter-subscription-form/
Best regards,
Shufflehound teamAs described on the following pages, it is MU plugin so it doesn’t get displayed in the admin area.
https://www.sitepoint.com/wordpress-mu-plugins/
https://codex.wordpress.org/Must_Use_Plugins
Could you please also send me your site FTP or cPanel details so that i can do it myself?
Hi @RCA_86,
Sorry to hear of the problem you are having.
Please make sure you have configured its SMTP or WP email settings correctly.
Does it send email correct by using the following plugin?
https://wordpress.org/plugins/check-email/
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound teamHi Steven,
I hope you are well today and thank you for your question.
You can try achieving this by using the attached custom child theme of Jevelin theme that contains some custom code.
Best regards,
Shufflehound teamNot sure why header 2 is not working on your site so i have used Header 1 along with some custom CSS code on your site.
Could you please check it and let me know whether you need any modifications?
In the post page header settings you have to either set default header option or Header 1.
Please make sure you are using Full Width page layout in the theme settings as shown in the attached screenshot.
To resolve other issues please temporary activate Gillion theme on your site http://www.burnbook.com.br/
Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
You can use cache on your site but make sure to clear it when you make any changes on your site so that new updates changes gets added in new cache.
Then in this case you can install demo content by downloading it.
You can download demo content from this page http://remote.demos.shufflehound.com/jevelin/files/?key1=z36o8EFW70&key2=8a5s50F94Au8&td=3544a
After downloading demo zip file you have to add it on the path wp-content/uploads/fw-backup in your WordPress install.
Then that zip file can be installed from Tools > Backup by restoring backup.
Please note this action is not revertible and it deletes all the existing content on your site so please is required take backup of your site before importing demo content.
Solution for this topic
On that portfolio page the title font size is changed by CSS code so to make it 12 pixel please add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
h3.sh-portfolio-single-title { font-size: 12px; }Those icons are displayed by following theme javascript.
/jevelin/js/jssocials.min.js
You are most welcome here 🙂
It seems you are misunderstanding here.
You don’t need to import demo content or delete existing content on your site to install and activate Gillion theme on your site.
Your content will only gets deleted if you import demo content of theme but as you have already created content on your site then you don’t need demo content.
The demo content acts as a placeholder to show how the theme will display.
You already have content created so just activate Gillion theme and configure it as described in the theme documentation as shown in the attached screenshot.
If you are facing any issue to get theme work on your site then we would like to help you to resolve it.
For payment related enquiries please contact on [email protected]
Sorry for the wrong demo content URL that i removed from above reply.
I will create Gillion demo content file ASAP and share it here.
Hi @guicepeda,
Sorry to hear of the problem you are having.
Could you please tell me how you are taking backup and are you getting any error message?
We will consider adding this in the future version of theme but don’t have any ETA yet.
Best regards,
Shufflehound teamSolution for this topic
Hi Justin,
Sorry to hear of the problem you are having.
You can download demo content from this page
After downloading demo zip file you have to add it on the path wp-content/uploads/fw-backup in your WordPress install.
Then that zip file can be installed from Tools > Backup by restoring backup.
Please note this action is not revertible and it deletes all the existing content on your site so please is required take backup of your site before importing demo content.
Best regards,
Shufflehound teamI’ve tried that, and worked in parts. In here everything is ok – http://problemasnerds.com.br/ – but when i import to my real site – http://www.burnbook.com.br/ – the slider don’t work, there’s a margin there, and even if i copy all the settings in “theme options”, never stay the same.
This seems because on the site http://www.problemasnerds.com.br/ you have activated Gilion theme but on the site https://www.burnbook.com.br/ you have activated another theme.
I tried to backup it by the instructions of the theme and I could not, I left the whole night running and nothing.
Could you please tell me how you are taking backup and are you getting any error message?
Is there any forecast for you to release an update that allows you to import demo content WITHOUT deleting all content from my site? It’s pretty weird that and I’ve never seen a theme do that, so it would count as a problem.
We will consider adding this in the future version of theme but don’t have any ETA yet.
It is working fine on my test site so i have to troubleshoot why it is not working on your site but i can’t do this until your reproduce the issue on your site.
Could you please reproduce the issue on any of your site?
Thank you for sharing the site details.
I logged in to your site and saw it is an issue of your web host as shown in the attached screenshot so please contact your web host to resolve this issue.
