Forum Replies Created
I had a problem that in laptops or other devices with a small display, the menu was too large so it came off the screen without any scrolling option.
I visited your shared website on mobile but didn’t see any menu scrolling issue on it as shown in the attached screenshot.
Could you please advise?
It seems you have created the header and footer using the pagelayer plugin that you are using on your website so could you please try temporarily deactivating the pagelayer plugin?
Sure, we will also fix this duplicate data in the future version.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Hi Nicholas,
I hope you are well today and thank you for your question.
You can change its color by using the Yellow Pencil editor as described on the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamSolution for this topic
I logged into your website and saw the WPBakery page builder is displaying fine for your website home page as shown in the attached screenshot.
Could you please tell me exactly for which page you are facing the issue with the WPBakery page builder?
What is the problem you are facing?
The 6.4.1 version of the WPBakery Page Builder plugin is released with the latest theme version.
I logged into your website and confirmed the issue.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Solution for this topic
I logged into your website and saw you were using an older version of the theme on your website so I updated the theme that resolved the issue.
Could you please confirm it?
Hi @alcurley,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s displaying so that I can help you?
Best regards,
Shufflehound teamHi @sociallysleek,
I hope you are well today and thank you for your question.
Could you please tell me how you want it to display so that I can help you?
Best regards,
Shufflehound teamHi David,
I hope you are well today and thank you for your question.
I don’t see the issue in your shared screenshots as both the screenshots display the same and your shared page URL is not accessible as it is a preview so could you please share them again?
Best regards,
Shufflehound teamSure, we will add the fix in the future version of the theme.
Still, I am getting the same “403 Forbidden” error.
I got your email but it seems you missed sharing your website URL and its login page URL so could you please share it?
Thank you for sharing the website login credentials but the default WordPress login page on your website is forbidden so could you please share the URL of the website login page?
Hi @kreativ69,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Please make sure that you are using the below latest version of the theme.
Best regards,
Shufflehound teamHi Roc,
I hope you are well today and thank you for your question.
To add custom icons there, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @CarolWhitehouse,
I hope you are well today and thank you for your question.
Please edit your website homepage and make sure that you have set its Header Layout to Default in the Page Settings as shown in the attached screenshot.
Best regards,
Shufflehound teamYou can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media(max-width:1024px) { #page-container .woocomerce-styling { display: flex; flex-wrap: wrap; } #page-container #content { order: 2; margin-bottom: 40px; } #page-container #sidebar { order: 1; } }
