Forum Replies Created
Hi @EM,
Sorry to hear about the problem you are having.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
Have you purchased the WPBakery plugin or using the plugin bundled with the theme?
If you are using the plugin bundled with the theme then you can update it from the below path but just make sure that you are using the latest version of the Jevelin theme.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamI have replied to you on your below topic.
https://support.shufflehound.com/forums/topic/wsod/#post-67242
Hi Leo,
I hope you are well today and thank you for your questions.
I do know, that someone at my company duplicate the “contact page” and while changing the content (of the new created page) switched from one page builder to another a couple of times… Could have that erased the content of the other pages?
Yes, that causes to erase the content of the page.
Please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or Gutenberg or any other page builder then please use the same page builder to edit the page.
Do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
You can restore your older working version of the page from the revisions that you will find on the page edit screen.
NOTE: By disabling the Brizy plugin, the footer appeared. So now the site is blank but with a footer.
But there is more. Then, after importing the demo again it does not appear on the home page (like it did the first time around), meaning is like there is NO default template (is like it is empty).
Your shared website is not publicly accessible so would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Also, please tell me which demo content you want to import.
And the WP Bakery cannot be updated: “To receive automatic updates license activation is required”
Please make sure that you are using the latest version of the theme and then update the plugin from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @designinla,
I hope you are well today and thank you for your question.
You can change it from the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamI don’t find any option to do this. Also, the Unyson plugin is getting outdated so we are in the process to replace it with redux.
Please use the below CSS code.
#page-container .woocommerce button.button { color: #FFF; }Could you please also share your website admin login details so that I can troubleshoot it?
Ok
It will be fixed soon.
Actually, after some updates, some demo content isn’t valid anymore for the Unyson page builder and we need to figure out.
You are most welcome here 🙂
Hi @snake_heater,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @eventswestjohn,
I hope you are well today and thank you for your question.
Could you please tell me exactly what you want to change on mobile so that I can help you?
Best regards,
Shufflehound teamHi @Pixanor.com,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme as displayed in the attached screenshot.
Please make sure that you are using the below latest version of the theme.
If you are still facing the issue then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamYes, I meant the box as shown in the attached screenshot.
You are most welcome here 🙂
As aid above, we will try o find the solution if any.
You are most welcome here 🙂
Hi @rosaroux,
I hope you are well today and thank you for your question.
You can’t choose related posts and they are related to the post and not recent posts.
Yes, they display with the picture as shown on the below page.
https://gillion.shufflehound.com/2016/01/31/lesson-1-basics-of-photography-with-natural-lighting/
Best regards,
Shufflehound team
