Forum Replies Created
Hi Simun,
I hope you are well today and thank you for your question.
I can see some javascript error is occurring on your shared website.
Also, It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi Ozan,
I hope you are well today and thank you for your question.
You can import foodie demo content as shown in the attached screenshot.
Do you get any error when the demo import is failed?
If yes then could you please share the screenshot of it?
Best regards,
Shufflehound teamHi @djmetz,
I hope you are well today and thank you for your questions.
It seems there have been some updates to the jevelin theme I purchased and the theme has since broken on my site. Attached is a screen shot of what my site looks like now.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Please make sure that you have activated the theme required plugins from the below path.
Admin Area -> Appearance -> Install Plugins
How do I install these new updates and ensure the theme is no longer broken?
You can download the below latest version of the theme and update it on your website as described here https://support.shufflehound.com/updating-theme/
Also is there a way to automatically install these updates when they come out in the future?
You can install and configure the plugin below to get automatic updates.
https://envato.com/market-plugin/
Best regards,
Shufflehound teamHi @empowershop,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 900px){ #page-container .woocommerce.columns-5 ul.products li.product { width: auto; } }Best regards,
Shufflehound teamHi Danielle,
I hope you are well today and thank you for your question.
Could you please configure the contact form SMTP settings and use it a shown in the attached screenshot?
Please use the following plugin to test whether your site sends emails successfully.
https://wordpress.org/plugins/check-email/
Best regards,
Shufflehound teamI logged into your website and the dropdown menu displays fine for me as shown in the attached screenshot.
Could you please test it using a different browser?
You can use it by manually uploading the font and apply it to the elements developing CSS code as described below.
http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
https://websitesetup.org/custom-fonts-wordpress/
You are most welcome here 🙂
You are most welcome here 🙂
@abdullah You can use the attached child or create one as described below.
https://www.smashingmagazine.com/2016/01/create-customize-wordpress-child-theme/
https://www.dreamhost.com/wordpress/tutorial-how-to-install-a-wp-child-theme/
https://developer.wordpress.org/themes/advanced-topics/child-themes/
You are most welcome here 🙂
The shared credentials are not working so please make sure that they are correct and working fine.
Solution for this topic
Hi @ozschool,
I hope you are well today and thank you for your question.
I can see some javascript error is occurring on your shared website caused by ameliabooking plugin that you are using on your website so please try disabling the plugin.
Also, It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi @kataleen2k,
I hope you are well today and thank you for your question.
The issue occurs because all the webpage resources have not loaded but you start scrolling the page causing the issue.
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Also, please use the below latest version of the theme on your website.
Best regards,
Shufflehound team@thimiost The error is not in English so is not readable.
Could you please copy and paste the error text here so that I can translate it?
Please make sure that you have enabled the below plugin on your website.
Solution for this topic
Hi @spalloney,
I hope you are well today and thank you for your question.
I could confirm the issue on your shared website which is occurred due to javascript error.
It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/installing-demo/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi Rudy,
I hope you are well today and thank you for your questions.
Trying to disable these social share buttons and like buttons at the bottom of my Blog, About, and Contact page.
It was displayed by the Jetpack plugin as shown in the attached screenshot that I have disabled now.
So I figured out I needed to assign the posts to the blog page. But now it’s populating the content of the post twice. Once within the post box and then another at the top of the page.
I edited the blog page and disabled the page content as shown in the second attached screenshot.
Best regards,
Shufflehound teamPlease try using the solution shared in the below topic to resolve it.
https://support.shufflehound.com/forums/topic/mobile-version-doesnt-scroll-down/#post-63567
Before reinstalling WordPress, you can try deactivating the theme and plugins on your website using FTP and cPanel as described on the below pages.
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
https://www.fixrunner.com/how-to-disable-wordpress-theme-using-ftp/
