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Hi @milouebben,
I hope you are well today and thank you for your question.
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi @SasPasGetAir,
I hope you are well today and thank you for your question.
It seems the issue with the Animatrix Images plugin so please contact the plugin support to resolve it.
Best regards,
Shufflehound teamHi Savas,
I hope you are well today and thank you for your questions.
Is it possible to re-install the theme using a different domain?
Yes, it’s possible.
I want to test a theme demo before buying a second license.
I tried to make the installation but the site crashed (see attachment).
Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Best regards,
Shufflehound teamGlad it’s working fine for you now.
Have a fantastic day!
Glad it is working fine for you now.
Have a fantastic day!
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Hi @Stahly,
I hope you are well today and thank you for your question.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamThe issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Hi @selmonm23,
I hope you are well today and thank you for your question.
To achieve this, please edit the home page and make sure you have disabled the Header Above option as shown in the attached screenshot.
Best regards,
Shufflehound teamPlease make sure that you are using the below latest version of the theme on your website.
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Could you please clear and temporarily deactivate the autoptimize cache that you are using on your website so that I can troubleshoot the issue?
That beta theme version 4.7.1 is now released in public and is also available to download from Themeforest as below so it is no more beta and you can use it.
. 1 Logo and other png Images appears to be blurry on the website even I use them in larger size.
The Logo image displays fine for me as shown in the attached screenshot so please test it clearing your browser cache.
The NHS image is not displaying correctly because you are using too much large image and squeezing it in width using below CSS code so please use smaller size image and do not squeeze it using width in CSS.
.private__dentistry__logo{ width:210px; float:right; } .private__dentistry__logo2{ width:210px; display:none; }2. How can I get the main section background image to be centered on mobile view. Currently it chops off the subject.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media only screen and (max-width: 991px) { #page-container .vc_custom_1598034437332 { background-position: 60% 50% !important; } }3. Can we show 4 column layout to be in 2 columns on mobile view. I have Icons Elements and Team Member Elements in 4 column on Desktop view and I want to show these in 2 columns on mobile.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
It is caused by the Unyson plugin and not by the Jevelin theme as it gets resolved when we deactivate the Unyson plugin.
@dgtlrose It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue is resolved in the below latest version of theme so please update the theme as described hereĀ https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
If you still face the issue after updating the theme then to help you more and keep support thread separates could you please create your own thread for your question instead of posting a reply on others thread here as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new threads.
To have more control over it, you can try using the below plugins and the widgets provided by it.
https://wordpress.org/plugins/cool-tag-cloud/
https://wordpress.org/plugins/configurable-tag-cloud-widget/
Hi @Weiyi,
I hope you are well today and thank you for your question.
Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with themeĀ from AppearanceĀ ->Ā Install Plugins
Please make sure that you are using the below latest version of the theme and then update the WpBakery plugin from the path Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @Josin,
I hope you are well today and thank you for your question.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can change its color by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings
#page-container .sh-header-top { background: #da493e; }Best regards,
Shufflehound teamI can see Musee there as shown in the attached screenshot.
Are you using the Tag Cloud widget?
The Tag Cloud widget shows a list of most common tags youāve assigned to your posts.
