Forum Replies Created
I am asking you which page builder are you using? Unyson page builder or WpBakery page builder?
I could confirm this issue on my website by using WordPress version 5.5
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue will be fixed ASAP in the upcoming version of the theme.
In the meanwhile, you can fix it by adding below code in the functions.php file of the theme.
add_action( 'wp_enqueue_scripts', 'load_old_jquery_fix', 100 ); function load_old_jquery_fix() { if ( ! is_admin() ) { wp_deregister_script( 'jquery' ); wp_register_script( 'jquery', ( "//ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js" ), false, '1.11.3' ); wp_enqueue_script( 'jquery' ); } }Hi @deuxrose,
Sorry to hear about the problem you are having.
Could you please tell me which version of WordPress you are using?
I could confirm this issue on my website by using WordPress version 5.5
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue will be fixed ASAP in the upcoming version of the theme.
Best regards,
Shufflehound teamIt is always recommended to update the PHP and the same message is displayed on your website by WordPress as shown in the attached screenshot.
Now I can see you have changed the background image of that section with particles.
How are you displaying the particles there?
@annamoyer Thanks for posting in the forum.
To help us keep support thread separates could you please create your own thread for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Hi @ScienceofRowing,
I hope you are well today and thank you for your questions.
The top bar that was Slider Revolution is now gone, as are the two sections below it on the “Home Startup Clean” page.
Is the Slider Revolution plugin active on your website and do you see the slider in the Slider Revolution plugin settings?
Not sure if relevant, but plugins Slider Revolution and WPBakery Page Builder both indicate that they require updating, but that I cannot update them without an individual license.
You can update the plugins from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @dxnet2008,
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.
Please clear and temporarily deactivate the cache If you are using any on your website.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @giochaitas,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @giochaitas,
I hope you are well today and thank you for your question.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You can use any of the below plugins to display the mobile menu and remove the theme mobile menu.
https://wordpress.org/plugins/responsive-menu/
https://wordpress.org/plugins/wp-responsive-menu/
https://wordpress.org/plugins/mobile-menu/
Best regards,
Shufflehound teamHi @jorgeamoako,
I hope you are well today and thank you for your question.
There are unlimited fonts that exist in the world but providing all of them is not feasible therefore it is restricted.
Best regards,
Shufflehound teamHi @jkloptosky,
I hope you are well today and thank you for your question.
I can see on your shared page some URLs such as posts, projects & category contains library work in its URL but pages don’t contain it.
How have you added that word in URL which seems to cause the issue?
Best regards,
Shufflehound teamI logged into your website and saw you are using an outdated version of PHP so please contact your web host and update it to the latest version.
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Solution for this topic
I logged into your website and saw you are using an older version of the Jevelin theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
I didn’t get your login details so could you please share it again privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
You are most welcome here 🙂
Please download the below theme and update it as described here https://support.shufflehound.com/updating-theme/
To answer that question I want to know the answer of my below question.
Are you referring to “Woo Recent Products” content element of Unyson page builder or WpBakery page builder?
Not an issue at all.
I am troubleshooting the issue on your website.
Thank you for sharing the site credentials.
I am troubleshooting the issue on your website.
Thank you for sharing the site credentials.
I am troubleshooting the issue on your website.
