Forum Replies Created
Hi Randall,
I hope you are well today and thank you for your question.
Could you please share your site URL so that I can help you?
Best regards,
Shufflehound teamHi @camille2421,
Thank you for your questions.
I am having a hard time customizing my footer. I used the widgets, but I can’t seem to get it right.
I attached a screenshot of:
how it looks on the website
the HTML in the widget
how I want it to look likeTo achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Also, the copyright bar is now grey, but in the theme settings, it is supposed to be green (capture attached).
To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Best regards,
Shufflehound teamHi @camille2421,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamTo help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Please update the theme on your website to the below latest version as described here https://support.shufflehound.com/updating-theme/
I can see your Instagram widget is displaying the error “Instagram has returned invalid data.”.
Please try resolving thew issue using the below solutions.
https://support.shufflehound.com/forums/topic/instagram-has-returned-invalid-data/#post-51055
https://wordpress.org/plugins/instagram-feed/
Sorry to hear that.
You can request a refund from ThemeForest where you have purchased the theme.
Solution for this topic
You can try achieving it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.vc_grid .vc_grid-item .vc_gitem-zone { min-height: 310px; }You are most welcome 🙂
You are most welcome 🙂
Solution for this topic
Hi @camille2421,
Thank you for your question.
This is happening because you are using below custom CSS code on your website generated by Yellow Pencil editor so please remove the CSS code to make it work fine.
.sh-cf7-body span textarea { position: relative; right: -16px; width: 200%; }Best regards,
Shufflehound teamHi @camille2421,
I hope you are well today and thank you for your question.
Please make sure that you are using the latest version of the theme below on your website.
If you are still facing the issue with the latest version of the theme then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi @camille2421,
I hope you are well today and thank you for your question.
I can see the white geometric shape on your website but I am not sure I understood your requirement so could you please describe it a bit more?
Best regards,
Shufflehound teamHi @ema354,
I hope you are well today and thank you for your question.
I have tested it on my website using latest version of the theme but I don’t get that message.
Please make sure that you are using below the latest version of the theme and update the theme If required as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamSolution for this topic
There is always a grey line underneath the menu. How do I take it off ?
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
div.sh-header { border-bottom: 0; }Even though I deactivated the top bar, it keeps appearing on all pages, except the homepage.
Please make sure you have disabled it in the theme settings as shown in the attached screenshots.
I managed to change the menu fonte color on all pages, except the homepage that I keeps being white. How do I change the color for the homepage ?
It seems you have set the light desktop header for that page, therefore, the menu text displays in white.
You can change its color by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a > i, #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a{ color: rgba(61,61,61,0.69) !important; } #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a:hover > i, #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a:hover{ color: #398640 !important; }Tabs with icons: Is it possible to upload custom images and use them as icons ?
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Timeline: Is it possible to disable the dropshadow underneath the boxes ?
Please use below custom CSS code to achieve it.
#page-container .sh-timeline-box { box-shadow: none; }I’d like to make a list with different icons/custom images. I tried by making columns in a section, but the rendering doesn’t work at all. I attached the rendering and how I made it in Unyson.
I am not sure which one you are referring to here.
To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Awesome great to see you got it.
Please advise if you have more questions.
Have a fantastic day!
Awesome great to see you got that solved.
Please advise if you have more questions.
Have a fantastic day!
I logged into your website and saw you are still using an older version 3.5.8 of the theme on your website so please update it to the latest version as described above.
Solution for this topic
Hi @penton.wong,
I hope you are well today and thank you for your question.
You can achieve this either using a strong tag or b tag in the post titles as described in the below topic.
https://support.shufflehound.com/forums/topic/the-strong-bold-parte-of-the-title-how-is-it-done/
Best regards,
Shufflehound teamYou are always welcome here 🙂
Have a fantastic day!
It depends on which page builder you have used to create the page.
Could you please share the page URL from your site where it is displaying so that I can help you to remove it?
