Forum Replies Created
As said, the problem is only, that it displayed the parent category for some reason. For all except “Dinner”. So When chosing lunch, breakfast, whatever, it displayed the parent category “All recipes”. Hmm. I dont figure out why. Any last suggestions?
I am not sure how is your category structure as you are explaining with category name in English but in your shared screenshot it is in other languages.
Could you please share the screenshot in English and explain it so that I can better understand it?
Hi Nicolai,
I hope you are well today and thank you for your question.
To display multiple categories, please configure the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @arguetech,
I hope you are well today and thank you for your question.
Please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpIf you are still facing the issue then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
Please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpIf you are still facing the issue then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamThen please contact the Hummingbird Performance cache plugin support to resolve the issue.
That is an icon font file and is not too much required in page loading so If you prioritize it then it will delay the loading of other important resources such as CSS files which will display your website broken for few seconds so you better not do it.
You are most welcome here 🙂
Hi Jonas,
I hope you are well today and thank you for your question.
There is no setting to achieve it.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @pzl,
I hope you are well today and thank you for your question.
If you are using the Unyson page builder Counter element then you can add the symbol to it by developing CSS code as shared below.
https://support.shufflehound.com/forums/topic/symbol-to-counters/#post-52171
There is no way to add a separator but you can try achieving it using the below plugins.
https://wordpress.org/plugins/counter-number-showcase/
https://wordpress.org/plugins/everest-counter-lite/
https://wordpress.org/plugins/tags/counter/
Best regards,
Shufflehound teamPlease don’t share sensitive information on the forum by adding it in the file as this is a public forum so the information shared can be seen by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”.
I logged into your website and saw there are error messages in the browser console as shown in the attached screenshot causing this issue.
Please resolve this issue by reinstalling WordPress.
Also, confirm whether the issue is resolved by temporarily using the Twenty Nineteen theme on your site.
Hi @irmankarim,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme.
If you are still facing the issue with the latest version of the theme then could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Ciro,
I hope you are well today and thank you for your question.
There is no manual way to import the demo content.
Please make sure that you are using new demo import method as described below.
https://support.shufflehound.com/installing-demo/
If you are still facing the 500 Internal server error then please resolve it as described below.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://themeisle.com/blog/wordpress-internal-server-error-fix/
Best regards,
Shufflehound teamNo, the theme is not using them.
It is happening because of the fade-in animation applied on the rows that you can also see on the desktop so please try temporarily disabling those fade-in animations.
It works on my website as shown in the attached screenshots.
Please make sure that you are using the latest versions of the theme and plugins on your website.
Could you please share the exact page URL from your site where it is not displaying?
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
I just tested it on iPhone safari and it’s working fine for me.
If possible could you please record the video and share it?
Also, please make sure that you are not confused with the fade-in effect of the element that you have used on your website.
Please try using the Instagram name without @ symbol.
The social icons are displayed by the widget that you are using in the sidebar so you can edit or remove it from the sidebar widget area on the path Admin Area -> Appearance -> Widgets
Hi @joaoqart,
I hope you are well today and thank you for your question.
Your website is cached by Hummingbird Performance plugin so please clear its cache and temporarily deactivate it.
You can update WPBakery Page Builder by deleting and reinstalling it from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @alfred,
I hope you are well today and thank you for your question.
The file is a font file that displays simple line icons on the website so we can not delay it.
I am not sure what you mean by preloading of it but you can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
Best regards,
Shufflehound teamInstagram footer widget does not work;
Could you please tell me which instagram widget you are using on your website and whether you have configured it?
Also, please refer to the solution shared on the below topic.
https://support.shufflehound.com/forums/topic/something-went-wrong-with-the-plugin-api-3/#post-39882
Impossible to switch Off (despite of settings) : Appearance / Theme Settings / Portfolio / Portfolio Project Gallery Slider (it is always displayed even if checkbox is off)
I could not troubleshoot it on your website as you have disabled right-click on it.
Could you please enable it so that I can troubleshoot the issue?
