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Solution for this topic
Hi @Demetris,
I hope you are well today and thank you for your question.
We can’t add a different logo for mobile but you can reduce mobile logo size by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-header-mobile-navigation .header-logo img { max-width: 100px !important; }Best regards,
Shufflehound teamI could see the issue on your website.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
It displays fine for me as shown in the attached screenshot.
Could you please test it using a different browser and clearing your browser cache?
We will release the theme update soon containing a fix for the issue.
As said above, it is working fine on my website so there must be something specific to your website causing the issue so please troubleshoot it by referring the information provided on the above shared pages.
Then please refer to the Rank math documentation and contact its support.
You are most welcome here 🙂
You are most welcome 🙂
To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
It displays fine for me as shown in the attached screenshot.
Please test it on different systems or make sure that you have deactivated all of your browser extensions.
This can be a child theme issue used on your site so to confirm it just temporarily use the Gillion theme on your site. If everything works fine then it’s your site child theme issue.
Also, please update the theme to the below latest version as described here https://support.shufflehound.com/updating-theme/
You are always welcome here 🙂
Hi @dirkvang,
I hope you are well today and thank you for your question.
I don’t see the issue on your shared website.
Could you please try using a different browser?
Best regards,
Shufflehound teamHi @dirkvang,
I hope you are well today and thank you for your question.
To troubleshoot and resolve the issue, could you please clear and temporarily deactivate the WP Fastest cache that you are using on your website?
Best regards,
Shufflehound teamJust make sure that the slider appears in the Slider Revolution settings as described in the below reply.
https://support.shufflehound.com/forums/topic/problem-with-wbakery/#post-61864
Then edit the page where you are using the slider and just resave that page as I said in my below reply.
https://support.shufflehound.com/forums/topic/problem-with-wbakery/page/2/#post-61975
The shared website is not accessible and prompting for a password.
Would you mind if I log in to your site and access it? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
The shared website is not accessible and prompting for a password.
Would you mind if I log in to your site and access it? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Hi @yveshuguet,
I hope you are well today and thank you for your question.
It is working fine on my website.
Please try resolving it as described on the below pages.
https://kinsta.com/knowledgebase/sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/
https://www.hostinger.in/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress
https://premium.wpmudev.org/blog/fix-not-allowed-access-page-error-wordpress/
https://muffingroup.com/blog/fix-sorry-you-are-not-allowed-to-access-this-page/
Best regards,
Shufflehound teamI will let you know when the problem will be solved.
In the meanwhile, you can display the button manually as described in the below topic.
https://support.shufflehound.com/forums/topic/some-issues-with-the-theme/#post-56672
Hi @orangeboxmedia,
I hope you are well today and thank you for your questions.
On Laptop Screen or small screen Header is messed up. we used Jevelin Header Builder Layout 1. What is the solution? https://prnt.sc/sm3939
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Also button on the right side of menu from header is not visible in mobile. We added button from Jevelin Header Builder.
This is a known issue that will be resolved soon.
Best regards,
Shufflehound teamHi @voituski,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound team
