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Viewing 20 posts - 5,761 through 5,780 (of 26,111 total)
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  • I didn’t get the login details so could you please share it again?

     

    Also, have you checked for the plugin conflict as described above?

    I am not sure I understood your question so could you please describe it a bit more in detail?

    As said above, we update the plugin with a new theme version but we don’t update the theme just because a new version of the WPBakery page builder plugin is released until it is not necessary or break the functionality.

     

    It will be updated ASAP but don’t worry about it until it causes any problem on your website.

     

     

    in reply to: WP Bakery

    Solution for this topic

    Hi @garyabrams,

     

    I hope you are well today and thank you for your question.

     

    It is an image added to the section as a background that you can change by editing the page as displayed in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Hi @rockguitarpower,

     

    I hope you are well today and thank you for your question.

     

    Your shared video link is not accessible so please share it again.

     

    Could you please clear and temporarily deactivate the WP Rocket cache that you are using on your website so that I can troubleshoot it?

     

    Also, please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    You can change its height as shown in the attached screenshot.

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    Have you added the ‘services’ ID to the row of the WPBakery page builder?

     

    Could you please share the page URL from your site where it is not working so that I can troubleshoot it?

    in reply to: Heading On Mobile

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    Then it seems the issue with the slider so please resolve it by editing the slider in the Slider Revolution or recreate the slider.

    Have you tested it by temporarily deactivating the Cloudflare cache?

     

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme as displayed in the attached screenshot.

     

    The light case script used to display it is a part of the below theme file.

     

    /jevelin/js/plugins.js

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    in reply to: Lightbox problem

    You can see on that page the tags added in the footer.php file near wp_footer such as closing body tag.

    in what directory these files sitting?

    It is in the theme fonts directory as below.

     

    /wp-content/themes/jevelin/fonts/

     

    secondly so i can try to change it the links, what file shall i edit?

    I am not sure exactly what you are trying to achieve here so could you please describe it?

    in reply to: page insight issues

    You are most welcome here 🙂

    Hi Kristina,

     

    I hope you are well today and thank you for your question.

     

    The theme currently doesn’t provide an option to display a logo between the navigation.

     

    Best regards,
    Shufflehound team

    Hi @JoelSantos1234,

     

    I hope you are well today and thank you for your question.

     

    Could you please tell me whether you have to reduce the slider height or width?

     

    You can try achieving this using the Yellow Pencil editor as described in the below page.

     

    https://support.shufflehound.com/how-to-change-almost-any-element/

     

    Best regards,
    Shufflehound team

    in reply to: wpbakery slider

    Hi @jijuna,

     

    I hope you are well today and thank you for your question.

     

    You can change the logo image in the header template as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

    Attachments:
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    Hi @ot.tremelin,

     

    I hope you are well today and thank you for your question.

     

    It is an issue related to Yoast SEO plugin so please contact the Yoast SEO support to resolve it.

     

    Best regards,
    Shufflehound team

    Hi @Bubblescreations,

     

    I hope you are well today and thank you for your question.

     

    You can achieve its hover color by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    body #page-container .sh-portfolio-fancy-itemc-container a.sh-portfolio-fancy-item-overlay-bg {
        background: rgba(233, 30, 99, 0.18);
        background: -moz-linear-gradient(45deg, rgba(233, 30, 99, 0.18) 0%, rgba(30, 233, 204, 0.9) 100%);
        background: -webkit-linear-gradient(45deg, rgba(233, 30, 99, 0.18) 0%, rgba(30, 233, 231, 0.9) 100%);
        background: linear-gradient(45deg, rgba(233, 30, 99, 0.18) 0%, rgba(30, 233, 222, 0.9) 100%);
    }

     

    Best regards,
    Shufflehound team

    @Shirakashi What error are you getting?

     

    Could you please share the screenshot of the error?

    in reply to: WP Bakery

    You can change its color using the Yellow Pencil editor as described in the below page.

     

    https://support.shufflehound.com/how-to-change-almost-any-element/

    in reply to: Change menu colour
Viewing 20 posts - 5,761 through 5,780 (of 26,111 total)