I logged into your shared website and saw a javascript error is occurring on it causing the issue as shown in the attached screenshot.
The error is occurring due to the code written in the custom javascript function generateRandomTip so please resolve the error.
Providing support to the custom code is beyond the scope of support that we provide here.
Ok Take Care
the dropdown menu in mobile does not work, it only shows the “home” option. What is happening?
This is happening because you have set the same color for background and text in the theme styling settings as shown in the attached screenshots so please change the colors.
Hi @Carrebear56,
I hope you are well today and thank you for your question.
Are you using Shufflehound Pinterest widget and have you configured its settings?
Could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound team
I don’t see the above-shared CSS code on your website so please make sure that you have used it and then test the issue.
Welcome
We don’t have any solution for it as it is a conflict between Events calendar plugin and WpBakery page builder plugin so you have to contact them.
The Events Calendar plugin is working fine with Jevelin theme If you deactivate WpBakery page builder plugin.
Thank you for sharing the website credentials but it is not working on your website.
Could you please make sure that the shared credentials are correct and working fine?
I recovered the website back to the backup I did because the new update broke my footer completely. Is there any way to update it without breaking the footer as I dont know how to fix it so it looks like the one we have now?
It shouldn’t break anything on your website If you have not edited any theme code.
Could you please first update it on your staging website to check whether everything works fine?
Could you please try clearing and temporarily deactivating the WP Rocket cache that you are using on your website?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You are most welcome here 🙂
Hi Carrie,
I hope you are well today and thank you for your question.
Currently, there isn’t any option to add an image in the review but we will consider this to be implemented in the future version of the theme.
To achieve this now, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound team
I have notified this to the theme developer so that it will be fixed.
I can see it is displaying fine clicking on the date as shown in the attached screenshots.
If it is working fine after deactivating the WPBakery page builder plugin then it seems the conflict with them so please contact the events calendar plugin support to resolve this conflict.
Hi @ukbballrulez33,
I hope you are well today and thank you for your question.
It seems the issue of Slider.
Could you please try recreating the new slider to resolve the issue?
Best regards,
Shufflehound team
Solution for this topic
What is displaying in your shared screenshot is a block editor and you can switch to code editor as displayed in the attached screenshot.
If you want to use Classic editor then you can change it from the Writing Settings as displayed in the second attached screenshot.
I can see you are still using an older version of the theme so please update it.
Also, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
If it is working fine on your server but not on your local computer then it seems the issue with your local computer.
Please import the demo content on your server where it is getting imported successfully and then export the content in file and import that file on your local computer.
To edit it further, you have to develop custom code in the plugin.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
You are most welcome here 🙂
You are most welcome here 🙂
Stay safe, Stay Healthy!