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Viewing 20 posts - 721 through 740 (of 26,111 total)
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    The home page on your website is created using the Elementor page builder so please edit it using the Elementor page builder and not WPBakery page builder to add the slider.

    in reply to: Slider Issue

    Hi @shobhit.hb,

     

    I hope you are well today and thank you for your question.

     

    You can achieve this by configuring the theme settings as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    I logged into your website but didn’t see the slider added anywhere on your website homepage.

     

    Could you please share the screenshot of the screen where you have added it?

    in reply to: Slider Issue

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    If it still does not display for you then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    Yes, it will be fixed in the upcoming beta release.

    You can create four buttons. Two for English and two for French then I will share with you CSS code to hide them and only display two buttons at a time on respective language websites.

    in reply to: Bug with demo import

    Hi @atoking27,

     

    I hope you are well today and thank you for your question.

     

    I visited your website and found out that this is happening because of the below custom CSS code that you have added on your website using the Yellow Pencil Editor plugin.

     

    .wpb_single_image .wpb_wrapper img {
        display: inline-block;
        -webkit-transform: translatex(-23px) translatey(83px);
        -ms-transform: translatex(-23px) translatey(83px);
        transform: translatex(-23px) translatey(83px);
    }

     

    Please remove the CSS code to resolve the issue.

     

    Best regards,
    Shufflehound team

    in reply to: footer problems

    The video autoplay does not work on mobile due to some restrictions as described on the below page.

     

    https://stackoverflow.com/a/15093243/1287548

     

    For the same reason, the video does not work on smaller screen mobile so in this case, you can set the image to display on mobile as shown in the attached screenshot.

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    I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    Hi @webmasteramn,

     

    I hope you are well today and thank you for your question.

     

    You can add images to the categories in the categories section of the page as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Your shared website credentials are not working for me.

     

    Could you please make sure that it is correct and working fine?

    in reply to: Slider Issue

    Hi @kscott,

     

    I hope you are well today and thank you for your question.

     

    It is released at the end of March month.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

     

    Best regards,
    Shufflehound team

    Hi @DBN,

     

    Sorry to hear about the problem you are having.

     

    Could you please tell me exactly where you are using the option or share the screenshot of it so that I can troubleshoot the issue?

     

    Best regards,
    Shufflehound team

    You can hide those french buttons on the English version of the website by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    html[lang="en-GB"] .sh-header-builder-main-element-buttons.sh-nav-container {
        display: none !important;
    }
    in reply to: Bug with demo import

    You are most welcome here 🙂

    Solution for this topic

    I logged into your website and enabled it in the WPBakery page builder settings as shown in the attached screenshot.

     

    Could you please confirm it?

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    If you are using WpBakery page builder then you can set the video background as shown in the attached screenshot.

     

     

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    To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    Could you please share the page URL from your site where it is not displaying?

    in reply to: Image Title Page

    Sorry for the delay.

     

    The theme developer will reply here soon.

    in reply to: Bug with demo import
Viewing 20 posts - 721 through 740 (of 26,111 total)