Forum Replies Created
I logged into your site and saw you have created that page using SiteOrigin page builder which is causing the issue after update.
Please contact the SiteOrigin page builder support to resolve this or recreate the page without using SiteOrigin page builder.
It will be resolved ASAP but currently we don’t have exact timeline.
I have also reported that issue to the theme developer.
Thank you for sharing the site credentials.
The only 2 things now is the preview still doesnt show updated changes in dashboard preview.
I can see the changes in your shared site as shown in the attached screenshot.
Please advise.
And still dont have the read more buttons on posts.
Could you please share the page URL from your site where you want to display it so that I can help you?
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Another thing which doesn’t work is image points. When I click on them nothing happens on iPhone and on Android everything works finely. I’ve tested it on multiple devices.
I am not sure which image points you are referring to so could you please share me the screenshot of it?
Solution for this topic
Hi @FrameCADD,
I hope you are well today and thank you for your questions.
Please make sure you are using the latest version of PHP on your hosting server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpAlso, please try resolving the issue as described in the following topics.
https://support.shufflehound.com/forums/topic/google-maps-error-forbidden/
https://support.shufflehound.com/forums/topic/error-forbidden-even-i-deactivate-all-plugins/
https://support.shufflehound.com/forums/topic/page-builder-unyson-errors/
https://support.shufflehound.com/forums/topic/error-forbidden-for-content-elements/
Best regards,
Shufflehound teamError 405 persists when I click home button.
To resolve this, you have to edit the header menu and change that URL from shufflehound.com to your site URL.
I tried to log into your shared site to resolve this but your shared site credentials might have changed as they are no longer working.
It seems you have shared the same logo image URL that you are displaying on your shared site.
What I want to know is which logo image do you want to display on below different language pages and share that logo image URL?
Hi Jonathan,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme.
Please make sure that you are using below the latest version of the theme.
If you are still facing the issue then please delete the WPBakery page builder plugin and install it from Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @playonpoints,
Sorry to hear about the problem you are having.
I logged into your shared site and saw the issue was occurring due to W3 Total Cache plugin that you are using so I disabled the plugin and the site started displaying fine.
Please contact the W3 Total Cache plugin support to resolve the plugin configuration issue if any.
Best regards,
Shufflehound teamNo, those WPbakery builder elements don’t provide an option to determine the excerpt length.
To achieve this, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Solution for this topic
The ‘read-it-later’ page is a dynamic page so you can’t delete it.
Are you using the below plugin?
https://wordpress.org/plugins/instagram-feed/
If yes then you can use it by adding the plugin shortcode in the text widget and add that widget in the Footer Instagram Widgets area.
If you need more help to use that plugin then you can get it from the plugin author on the below page.
Solution for this topic
You can disable bookmark in the theme settings as shown in the attached screenshot.
Hi Megan,
I hope you are well today and thank you for your question.
The theme doesn’t display it.
This can be displayed by the plugin used on your website.
To confirm which plugin is displaying it, please try temporary deactivating all plugins and see whether it gets removed and then enable the plugins one by one to see which plugin is displaying it if any.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Ok
As said above, Could you please temporarily just use the Twenty Nineteen theme on your site and see If everything works fine?
Solution for this topic
I logged into your site and enabled the WPBakery Page builder for Portfolio as shown in the attached screenshot and it started working fine.
Could you please confirm it?
Hi Stefan,
I hope you are well today and thank you for your question.
Do you also see that issue on the below demo site page?
https://jevelin.shufflehound.com/shop/
Could you please temporarily just use the Twenty Nineteen theme on your site and see If everything works fine?
Best regards,
Shufflehound teamAwesome great to see you got that working.
Please advise if you have more questions.
Have a fantastic day!
