Forum Replies Created
To make it work, you have to change the URL in the menu to your site URL as displayed in the attached screenshot.
Do you mean the below link?
If yes then did you get any response from them?
Hi @Shelly,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can help you to achieve it?
Best regards,
Shufflehound TeamHi Coma,
I hope you are well today and thank you for your question.
Could you please share the screenshot of the screen where you are linking a pdf document in a button or any link field so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
Hi @saviolaugur7,
I hope you are well today and thank you for your question.
There isn’t any setting to change it.
You can change it either by translating it as described here https://support.shufflehound.com/theme-translation/ or using any of the following plugins to change it.
https://wordpress.org/plugins/say-what/
https://wordpress.org/plugins/real-time-find-and-replace/
Best regards,
Shufflehound teamRegarding page preview issue I have check with goddady (my hosting company) there is no issue on there side. After few test made by my self I think the issue come from unyson plugin when I desactivate it page preview work fine.
Are you using the latest version of the Unyson plugin?
Have you made sure that you are using the latest version of PHP as described above?
Regarding css space issue I tried on opera and also on my phone and I still have the problem.
Please make sure that you are using latest version of Opera.
Also, please it it on Chrome browser as it works fine for me on Chrome.
Still, it is not working.
Could you please test it?
Thank you for sharing the details but it didn’t help me.
Which host are you using?
Also, please check yourself whether your host fulfills below requirements that cause this issue.
You are most welcome here 🙂
I got your reply.
Thank you for sharing the site URL.
The slider on the home page is not loading
Had you activated the slider revolution plugin when importing the demo data?
Is the slider created in the admin area of your site in slider revolution plugin settings?
& when I go to edit the site in the WPBakery page editor it says the page is blank.
Your site home page is created using the Unyson page builder and you can only edit it using the same page builder so the WPBakery page editor won’t display any content of the page created using Unyson page builder.
Solution for this topic
I logged into your shared site and saw the cache options as displayed in the attached screenshot was causing the issue so I have disabled them now and the portfolio is displaying fine.
Could you please check it?
The shared credentials are not working for me as shown in the attached screenshot so please make sure that it is correct.
Hi @arthursekoia,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
There isn’t any dedicated template file for the projects so it uses common index.php template file.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @nhoffmeyer,
I hope you are well today and thank you for your question.
Yes, you are right that this is a WordPress question and to achieve this you have to develop custom code.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @design2216,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @mike3deep,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Jevelin theme as displayed in the attached screenshot.
Your shared site credentials are not working for me.
Could you please make sure that the shared credentials are correct and working fine so that I can log into your shared site and troubleshoot the issue?
Best regards,
Shufflehound teamHi @design2216,
I hope you are well today and thank you for your question.
The shared link is for the jevelin website so I am not sure why you are using it.
Could you please tell me a bit more in detail what you are trying to achieve so that I can help you?
Best regards,
Shufflehound teamHi @jschlegelmilch,
Sorry to hear about the problem you are having.
You are using older version of the theme on your site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamAs said above, the theme lightbox only works with the featured image as shown in the attached screenshot.
What?!!!
By design you can’t click on the links on the mobile menu, how stupid is that?
The theme uses Bootstrap framework and it provides a menu in that form which you can also see on the below demo site.
https://gillion.shufflehound.com/
In the future version of the theme, we are going to remove this dependency so that the parent menu will be clickable on mobile.
In the meanwhile, you can achieve it using any of the below plugin solutions.
https://wordpress.org/plugins/responsive-menu/
https://wordpress.org/plugins/wp-responsive-menu/
So now I have to make a new mobile menu that is going to slow down my site because of this…
No, you don’t need to make a new mobile menu and it won’t slow down your site.
You have to just use the above free version of the plugin.
Please advise if you have more questions.
Well, to be honest I found your support extremely bad, I have created multiple tickets and all you do is sending people to other tickets so I will make sure to write a very detailed review on themeforest.
Along with this, you have created below topics where we have answered your questions but still, If you have any question then feel free to ask it in the respective topics.
https://support.shufflehound.com/forums/topic/warning-in-blog-page/
https://support.shufflehound.com/forums/topic/newsletter-problem/
https://support.shufflehound.com/forums/topic/bold-in-title/
I have multiple sites and it is the first time I see a theme not being able to click on a menu link on mobile. Great job!! (i’m being sarcastic)
Sorry to hear about the problem you are having but I am always here to help so please tell me If you have any doubts or questions.
