I don’t find your existing shared access details so could you please share it again by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
You are most welcome here 🙂
This seems because the CSS and markup of that form is not working correcty in the sidebar.
From where have you taken or generated that thrive lead form code or snippet?
Hi @TiffanieB,
I hope you are well today and thank you for your question.
It depends on where and how you are dispalying the portfolio items.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound team
Hi @Kwisoo,
I hope you are well today and thank you for your question.
Are you referring to the below letter?
:)
Where are you adding it?
You can disable it as described in the below page.
https://woorkup.com/disable-emojis-in-wordpress/
Best regards,
Shufflehound team
HI @Kwisoo,
Thank you for your question.
I don’t understand Korean language so please share the URL of English langiage page so that I can troubleshoot it.
Also, please share the screenshot of the page where you have confogured its settings.
Best regards,
Shufflehound team
Hi @dereksieb,
Thank you for your question.
I would like to organize this code more properly. Where should I put this code in my website files? What folder?
You can add it in the style.css file of the Jevelin child theme.
Can I rearrange the codes without affecting anything? Ex// moving all the header codes closer to each other so it’s more organized? Then same with page, body, woocommerce, footer, etc..
Yes you can arrange it.
Best regards,
Shufflehound team
Hi @dereksieb,
I hope you are well today and thank you for your questions.
Please make sure to take backup of your site before updating anything so that If anything goes wrong then you can restore it.
1.) Should I update wordpress to version 5.1.1? Will this affect anything with my Jevelin theme?
Yes, you can update the WordPress and it won’t affect anything with the Jevelin theme.
2.) Also, how can I update all my plugins without losing any customizations? ex// Unyson, woocommerce, yellowpencil..
If you have not made any changes in the plugin files then you can update it without any issue.
You must update the Yellow Pencil editor plugin ASAP due to security issue as described in the below topic.
https://support.shufflehound.com/forums/topic/yellow-pencil-editor-security-update/
3.) How do I update my Jevelin theme without affecting all my customizations? I have been using a child theme. Is it necessary to update it?
You can update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please login to access this file
You don’t need to update child theme.
Best regards,
Shufflehound team
Hi @patrickruhle,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Best regards,
Shufflehound team
Hi @Cakelab,
I hope you are well today and thank you for your questions.
When I try to search for anything on my website through the search bar in the header, I get en error. The same search bar work great on the hebrew version of the site and the other search bar at the bottom work just fine.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
When I scroll down to the bottom, sometimes the footer is kinda stuck and the parallax effect doesn’t go all the way up to reveal the whole instagram widget. Can this be fixed somehow?
Please try disabling Footer Parallax option in the theme footer settings as shown in the attached screenshot.
Best regards,
Shufflehound team
Hi @daptee,
I hope you are well today and thank you for your question.
Do you get this error when you use Jevelin theme instead of Jevelin child theme?
Please share the screenshot of the error.
Also, please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please login to access this file
Best regards,
Shufflehound team
Solution for this topic
Hi Laura,
I hope you are well today and thank you for your question.
You can disable it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-portfolio-overlay2-data {
font-size: 0;
}
Best regards,
Shufflehound team
You are most welcome here 🙂
It is displayed by the slider revolution plugin so we can’t change it in the theme but we’ll notify the plugin developer about it so that they will fix it.
Just make sure that you are using latest version of the slider revolution plugin.
Solution for this topic
Please try changing above shared CSS code as following.
#thrive-comments #tcm-post-content {
width: 1200px !important;
max-width: 100%;
}
#thrive-comments .tcm-comments-create .tcm-create-post-container .right {
max-width: 100%;
}In the page editor, there are buttons that you can use to edit the page using different page builders as shown in the attached screenshot.
If you don’t understand these options correctly then don’t use them in your existing pages as they might corrupt your page content so instead please create a new page and check how these options work.
As you have not taken backup of your site so we can’t restore the pages which are corrupted due to swtiching the page builders and you have to create them again from scratch.
You are most welcome here 🙂
You are most welcome here 🙂
Hi @narcis,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where the gallery is displaying so that I can help you?
Best regards,
Shufflehound team