Forum Replies Created
We will notify you here after releasing the updated version of the theme.
Then you can update the theme on your site as described here https://support.shufflehound.com/updating-theme/
Does the count($posts) not work for you?
You don’t need to add it therefore there isn’t any option for it.
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
Solution for this topic
Hi Eric,
I hope you are well today and thank you for your question.
Please make sure that you have cleared the cache on your site if you are using any.
Also, please try disabling the theme Lazy loading option as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @Ihavealos,
I hope you are well today and thank you for your question.
I am not sure from where you have taken the shared screenshot as the theme doesn’t provide that settings so could you please describe it?
Also, how are you disaplying the products on the shared events page?
Are you using any WPBakery page builder elements?
Could you please describe your question a bit more in detail so that I can help you?
Best regards,
Shufflehound teamHi @Kwisoo,
I hope you are well today and thank you for your question.
I visited your shared site and saw it is working fine as shown in the attached screenshot.
Have you managed to resolve it?
Best regards,
Shufflehound teamHi @mahmoud310,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Also, please share the screenshots of the issues.
Best regards,
Shufflehound teamIt seems this is happening because you have created the pages using one page builder and now you are using another page builder.
Do you remember which page builder you have used to create the pages?
Do you have backup of your site?
You can only edit the page using the same page builder that you used to create it so if you have used Brizy or Unyson or any other page builder then please use the same page builder to edit the page.
Please do not switch between page builders orelse you will lose the content so choose the page builder that you want to use initially when you create the page content.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#thrive-comments .tcm-comments-create .tcm-create-post-container .right { width: 100%; }To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you with your new thread.
You are most welcome here 🙂
You are most welcome here 🙂
Hi @mahmoud310,
I hope you are well today and thank you for your question.
Are you using Yellow Pencil editor plugin?
If yes then please see the below topic.
https://support.shufflehound.com/forums/topic/yellow-pencil-editor-security-update/
To confirm whether it is a theme issue, just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s the theme issue.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamSolution for this topic
Hi @ykaro,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @Kwisoo,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
HI @cagross,
I hope you are well today and thank you for your question.
Does the theme have an easy way to do this? Or does WPBakery have a simple way to do this?
No, they don’t have these options.
Or would I have to do this perhaps more manually, by creating two separate buttons, then hiding one button at mobile screen widths, and hiding the the other button at desktop screen widths?
Yes, you have to do it manually.
Best regards,
Shufflehound teamHi Michael,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamNo, you don’t need any custom CSS code.
Just use the above displayed theme option.
How to remove javelin logo? I deleted header logo, but gray javelin logo appeared.
You can remove it from the theme header settings as shown in the attached screenshots.
