Forum Replies Created
Hi @trespeces,
I hope you are well today and thank you for your question.
Your shared page is not accessible and displaying 404 page not found error.
You can achieve that by using the solutions as shared in the below topics.
https://support.shufflehound.com/forums/topic/change-order-of-stacked-columns-on-mobile-devices/
https://support.shufflehound.com/forums/topic/change-order-of-columns-on-mobile/#post-4625
Best regards,
Shufflehound teamHi Amy,
I hope you are well today and thank you for your question.
Is there a way to change the avatar so that it’s square and doesn’t cut off the logos?
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-testimonials-style1 .sh-testimonials-image { border-radius: 0; }Best regards,
Shufflehound teamHi @Telescope1,
I hope you are well today and thank you for your question.
Could you please share me the screenshots of the slider that you have created and the option Choose Slide Template that you are trying to use so that I can help you?
Best regards,
Shufflehound teamSolution for this topic
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .blog-style-grid.minimalistic .post-container { box-shadow: none; bottom: 0 !important; }You are most welcome here 🙂
The same applies to the facebook messenger where app is required.
It’s a really weird issue.
To troubleshoot it, I need to make changes in the theme files but I couldn’t do it due to the error message as shown in the attached screenshot.
Could you please share me your site FTP details so that I can make the changes in the theme files?
Hi @sophiarabe,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site so that I can help you to achieve it?
Best regards,
Shufflehound teamHi Lisa,
I hope you are well today and thank you for your question.
There isn’t any XML file to import demo content so you have to do it using the options shared below.
https://support.shufflehound.com/installing-demo/
Please make sure that the domain https://api.shufflehound.com/ is accessible from your secured environment.
Best regards,
Shufflehound teamHave you tried using the solutions shared in the above topics?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
I tried to visit your shared site but it is not accessible due to sitegound optimizer assets so could you please temporarily disable it?
Also you can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
This can be due to Poppins font that you are using so could you please try temporarily changing it to any other web safe font?
Hi @tmc581,
I hope you are well today and thank you for your question.
You can remove the logo by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.header-logo { display: none; }Best regards,
Shufflehound teamI could confirm the issue on my test site that occurs when we set Posts Offset option therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, just do not set the Posts Offset option.
Hi @Steen010,
I hope you are well today and thank you for your question.
The sidebar is created in the theme sidebar.php file.
Could you please tell me how you want to display the sidebar and also share a screenshot of it so that I can help you?
Best regards,
Shufflehound teamHi Søren,
I hope you are well today and thank you for your question.
You can achieve it using Unyson mega menu extension as described in the following topic.
https://support.shufflehound.com/forums/topic/smooth-scrolling/#post-20866
Best regards,
Shufflehound teamThe internal server error displays when server related issue occurs.
You can resolve the internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Sorry for the inconvenience caused.
I just want to know why on your site the two URLs are not identical as shown in the attached screenshot which seems causing the issue.
Hi @E-Bursum,
I hope you are well today and thank you for your question.
Are you using any plugin that modifies it such as Yoast SEO plugin?
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound team
