Forum Replies Created
I’ve followed this instructions and it still doesn’t work. How can I check that there is the newest version on our system. For me it says that there is the latest edition on our WordPress-side.
You can check it as described in the below pages.
https://help.themeskingdom.com/knowledge-base/how-to-find-theme-version/
https://thethemefoundry.com/tutorials/finding-themes-version-number/
I am using your “Gillion child”-theme. Is this probably the problem?
No, if you have not made any changes in it.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
I could confirm the post pagination image border radius issue on my test site, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.post-switch-item:after{ border-radius: 0; }But sadly there is another problem yet. The “share”-button is away and the logos of the social media networks are cut off. Because the icons are at the bottom again: Can we hide the black (NOT THE GREY) icons?
You can hide black icons on mobile using below CSS code.
.sh-header-mobile .sh-nav-mobile .sh-nav-share { display: none; }There is another new problem as well. The main menu at the desktop view on our website isn’t there anymore.
I can see it on your shared site as shown in the attached screenshot.
Is it working fine for you now?
The Creative demo content is displaying fine on your site homepage and all other pages are custom or plugin specific pages which are not part of the demo content as some users don’t want them to import.
If you want those pages on your site then you can create it as described in the below page.
Solution for this topic
Hi @willardjosh0,
I hope you are well today and thank you for your question.
I logged into your shared site and it seems happening because the site /wp-admin/admin-ajax.php file is Forbidden as shown in the attached screenshot.
Please make sure it is not forbidden by referring the information provided in the following page and contacting your web host.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
Best regards,
Shufflehound teamYou are most welcome here 🙂
The bookmark icon issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The bookmark icon issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
HI @yagaberry,
I hope you are well today and thank you for your question.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.archive #page-container .sh-titlebar { display: none; }Best regards,
Shufflehound teamHi @valeirski,
I hope you are well today and thank you for your question.
Each portfolio content elements are different and provide different functionality.
Could you please tell me a bit more in detail what changes you want to make in the portfolio that you are displaying on your site so that I can help you?
Best regards,
Shufflehound teamHi @Cakelab,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamActually, the more tag doesn’t work like that.
It only works on the posts listings page and not on a single page.
You can get more information about it on the below page.
OK thanks for that. I’ve removed all the custom CSS from Yellow Pencil. I have two follow ups:
1. The header on my site still does not exhibit the behavior as your demo site. Any ideas why?
To see this, you can login to my staging site at: https://staging-e43sehju.versionpress.com/?root, using the credentials:
Please don’t share sensitive information on the forum as this is public forum so the information shared can be misused by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”.
I logged into your site to troubleshoot the issue and it seems this is happening because of the logo title.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-sticky-header-active .header-logo { padding: 0; }2. I see on your demo site that the default header height is 100 px, but when a user starts scrolling down, it reduces to 70 px in height. Is there a way in Theme Options to control the height of the scroll header, i.e. can I easily change it from 70 px to 50px? If not, how would I best approach that?
In other words, how and where is that 70 px set? Is it set in Theme Options? Or does it get set automatically by the browser, according the the content in the header (e.g. perhaps the 70 px is set by the height of the logo)?
There isn’t any theme option for it so to change it you have to develop custom code.
You are most welcome here 🙂
You are most welcome here 🙂
You are most welcome here 🙂
We are troubleshooting a lot but didn’t find the bottleneck of the issue so could you please contact the plugin support to resolve it?
You are most welcome here 🙂
I can see on your shared site that you are still using older version 3.1.2 and not 3.1.4
Please update it as described in the below page.
Could you please tell me which option you have used to display it so that I can troubleshoot it?
