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Solution for this topic
I logged into your shared site and imported the Construction demo content which is displaying the slider now on the home page of your site.
Could you please confirm it?
I can access site login screen now but the shared credentials are not working for me and I get the password is not correct error.
Please make sure that the credentials are correct and working fine.
Which version of safari browser are you using?
Please make sure you are using latest version of it.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Hi @jenniferlupton,
I hope you are well today and thank you for your question.
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Best regards,
Shufflehound teamSolution for this topic
You can achieve this using below custom CSS code.
@media (max-width: 575px){ #content img.alignleft { clear: both; float: none; display: block; width: auto; } }Solution for this topic
Hi @hiroyahirose,
I hope you are well today and thank you for your question.
You can remove this post view count from the theme settings as displayed in the attached screenshot.
Best regards,
Shufflehound teamSolution for this topic
Hi @davidsatta,
I hope you are well today and thank you for your question.
The cURL error that you have shared is related to your web server so please contact your web host to resolve it.
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpBest regards,
Shufflehound teamHi @rowant1990,
I hope you are well today and thank you for your question.
I visited your shard site and confirmed the issue but not sure why this is happening so could you please contact the Advanced Gutenberg Blocks plugin support to know the reason of this?
Best regards,
Shufflehound teamPlease reproduce the issue on your site and disable the cache until I finish troubleshooting on your site.
(1) Now it’s using the category not just the sub-categories. Fine.
Ok
(2) If I load new posts then the first new loaded post shows the image but no text instead the code of the text. But in principle the rest is working fine.
This is because that post you have created by embedding post from other site using embedly.
For that post, you can add the content in the post excerpt field as described in the below pages.
https://www.wpbeginner.com/glossary/excerpt/
https://www.role-editor.com/show-excerpt-field-in-post-editor/
(3) But trying to load new posts on the others then the first section than it’s not working at all. It always jumps back to the first section and load there new posts from the first section.
It is working fine for me on your shared site page so please share me the screenshot of the issue.
It seems you are talking about the sticky header that displays on scroll and you want to apply the same effect on topbar.
If it is then you have to develop custom code to achieve this.
I can see the WP Fastest Cache is still on your site.
The Home New page doesn’t look as displayed in your shared screenshot, have you changed it?
I have asked the forum admin to remove the screenshot.
Hi @Matty,
I hope you are well today and thank you for your questions.
I embedded a booking app on the homepage, and I think it removed my menu, and it won’t let me scroll with my mouse (tested it on a few computers and websites, the issue seems to be only on my site.) I need to keep the embed, as it’s a key function to the site. How do I get the menu to appear again, and enable page scrolling.
Do you mean the booking plugin that you have installed on your site is causing this issue?
If yes then could you please contact the plugin developer to resolve the issue?
Separate issue is for mobile, the logo is squeezed, see attached.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .header-logo img { max-width: 220px; width: auto; height: auto; }Lastly, how do I update the theme?
You can update it by downloading the below latest version of the theme and installing it as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @patrickruhle,
I hope you are well today and thank you for your question.
You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524313/Update
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamYou can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.wpb_text_column.wpb_content_element { word-break: break-word; }I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Hi @jenniferlupton,
I hope you are well today and thank you for your question.
It displays large for me until I scroll as shown in the attached screenshots.
Do you not get the same result?
Best regards,
Shufflehound teamHi @cagross,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamI have many websites from customers hosted by this hoster, all run flawlessly, without any problems.
I can’t understand where the problem is coming from.
Another idea?
The permission you have described is related to file read/write permissions but I am talking about accessing file on URL which may be restricted by a web host firewall.
Also, your shared credentials no longer work for me now.
I iportet now the demo content, and there were the first errors:
It is related to WooCommerce plugin so please make sure that you have installed and activated the WooCommerce plugin on your site.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.wpcf7-form .wpcf7-response-output { top: 85px; position: relative; }
