Forum Replies Created
Solution for this topic
Thank you for sharing your site credentials.
I have tested it on your site and it is working fine for me as shown in the attached screenshot.
Could you please use it on a different browser or by disabling your browser extensions?
Solution for this topic
Yes the Gillion theme https://gillion.shufflehound.com/ supports submenu as shown in the attached screenshot.
To display it same as your shared screenshpt, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
It seems the issue with portfolio content element not closing HTML tags correctly.
I have notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile I have removed portfolio content element from your site.
Hi @jamesprior,
Sorry to hear of the problem you are having.
Could you please tell me which IE version you are using?
I can see you are using too much custom CSS code on your site which may be causing this issue so could you please test it temporary removing the custom CSS code?
Best regards,
Shufflehound teamNo I didn’t get it.
Could you please share it again and in the same message please notify me?
Also please send it on [email protected]
Are you using latest version of safari browser?
You are most welcome here 🙂
Hi @vikstar,
I hope you are well today and thank you for your question.
I visited your shared site but didn’t see parallax image on it.
Have you removed it or could you please share me the screenshot of it?
Best regards,
Shufflehound teamHi @manq211,
Sorry to hear of the problem you are having.
Please make sure you are using latest version of plugins and theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson, Yellow Pencil Editor and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
Best regards,
Shufflehound teamHi @MiningStore,
I hope you are well today and thank you for your question.
This is because you are using below custom CSS code on your site using Yellow Pencil editor.
#wrapper .sh-section .fw-row { width: 1218px; }So to resolve it either remove above CSS code from your site or add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container #wrapper .sh-section .fw-row { width: auto; }Best regards,
Shufflehound teamHi @gs762698,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamYou are most welcome here 🙂
The problem is in the ajax. The file is here.
Yes that is what I am telling you that the problem is with WordPress admin-ajax.php file which should be accessible and on visiting it should display 0.
The problem is not with the theme, Unyson plugin or reCaptcha.
Hi @John ,
I hope you are well today and thank you for your question.
Yes you can add sub menu to the navigation menu but I ma not sure what you meant by custom menu and secondary menu so could you please describe it a bit more in detail?
Best regards,
Shufflehound teamH @parijata,
Sorry to hear of the problem you are having.
Can you check the JavaScript console for errors when you face this issue?
In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_ErrorsLet me know what JavaScript errors if any you are getting when you face this issue.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @amts_mty,
I hope you are well today and thank you for your question.
I visited your shared site and it displays fine for me as shown in the attached screenshot.
Is the issue resolved now?
If not then please test it on different browser.
Also I can see you are using outdated version of PHP on your site as displayed in the attached screenshot so please update it to latest version by contacting your web host.
Best regards,
Shufflehound teamHi @awinholdb,
I hope you are well today and thank you for your question.
You can try achieving this by using the solutions shared in the following topic.
https://support.shufflehound.com/forums/topic/project-gallery/#post-20880
Best regards,
Shufflehound teamSure we will consider it but now when I visited your shared site URL then the content on it displays center aligned as shown in the attached screenshot.
Please advise.
Now I can see the javascript error is resolved and the recaptcha & contact form doesn’t work because the below WordPress file is not accessible on your site.
https://yoursite/wp-admin/admin-ajax.php
Please make sure it is not restricted by any firewall or software contacting your web host.
